Insight to action.
Zero data copy.
Zero Copy Connectors let your ServiceNow workflows, custom apps, and AI agents take action directly on enterprise data. From cloud data warehouses like Snowflake, Databricks, and BigQuery to ERP systems like SAP, SuccessFactors and Workday, Zero Copy accesses data in place and in real time -- without needing to create custom, brittle integrations.
|
For data clouds
Zero Copy for SQLLive access to Snowflake, Databricks, BigQuery, and more — directly from the ServiceNow AI Platform. 
Explore Zero Copy for SQL → |
For SAP & ERP
Zero Copy for ERPLive access to SAP, SuccessFactors and Workday. Native protocols (RFC, OData V2, REST). 
Explore Zero Copy for ERP → |
Zero Copy for SQL
Access external data directly from the ServiceNow AI Platform — without copying anything to the instance. Zero Copy Connectors are fully managed and let you query data lakes and warehouses with hundreds of millions of records, selectively and in real time.
- Access external data without the complexity of ETL processes
- Real-time, consistent data access with reduced latency and improved performance
- Maintain data accuracy by avoiding replication errors
- Minimize security risks — no data copied or stored in multiple locations
Getting started
New to Zero Copy Connectors? Start here.
- Zero Copy Architecture & Networking
- Is your data holding back your AI? Meet Zero Copy Connectors
- Unlock real-time enterprise data without the risk
- Zero Copy Connector Basics (training course)
- Product Documentation: Zero Copy Connectors
Sample applications
Three ready-to-explore apps that show Zero Copy for SQL in action.
|
|
|
|
Community
|
Training
|
Documentation
|
Zero Copy for ERP
Zero Copy for ERP connects ServiceNow workflows directly to your SAP, SuccessFactors, and Workday systems in real time: your teams read live ERP data the moment a workflow needs it, and write outcomes straight back into the ERP through its own business logic and controls. There is no need for a staging area, no ETL pipeline, and no middleware involved. Whether you're working in real-time or running extractions, your people get the data they need and every update lands where it belongs with the right guardrails intact.
- Read live ERP data inside ServiceNow workflows: no need for nightly extracts, no stale records, no manual lookups before every decision
- Write outcomes back into SAP, SuccessFactors, or Workday through the ERP's own business logic and controls, so approvals land correctly and guardrails stay intact
- Three integration patterns to match your scenario: FlowDesigner Actions & Remote Tables for real-time reads, Extraction Tables for scheduled batch data, and write-back Models for create and update operations
- Keep the system of record where it belongs: data never leaves the ERP, and your governance and compliance posture never shifts
Getting started
New to Zero Copy for ERP? Start with these three.
- Zero Copy Connector for ERP: Quick Start Guide
- Supported ERP Systems in Zero Copy Connector for ERP
- Product documentation: Zero Copy Connector for ERP →
What you can build
Three patterns that show what reading and acting on live ERP data looks like in practice.
|
Procurement Approval
Live purchase order and vendor data surfaces inside the ServiceNow approval task, so the approver has everything they need to make a decision without logging into SAP. When they approve or reject, that outcome writes straight back into SAP through SAP's own authorisation controls, cutting a 3-day cycle down to same-day. |
Hire to Retire
Onboarding and offboarding workflows pull live position, cost centre, and org structure data straight from SuccessFactors or SAP HR, so access provisioning triggers automatically on accurate data rather than waiting for someone to check and manually copy it across. As an employee's situation changes over their tenure, those updates write back to the HR system as they happen. |
IT Asset Reconciliation
Because the ServiceNow CMDB can query SAP Asset Management in real time, discrepancies between the fixed asset register and configuration item records surface automatically and continuously rather than being caught once a month during a manual export cycle that used to take 2 to 3 days to work through. |
Content packs
Content packs give you a head start by bundling pre-built ERP models and process extensions for the most common enterprise workflows. Each pack is available from the ServiceNow Store, designed to be cloned and configured for your environment.
|
Enterprise Data Foundation
|
Core master data models for SAP: cost centres, customer master, vendor master, material master, and other foundational entities. |
Get it on the Store → |
|
Hire to Retire
|
Models for employee lifecycle workflows connecting ServiceNow HRSD to live position, org structure, and HR master data in SAP SuccessFactors. |
Get it on the Store → |
|
Quote to Cash
|
Models for creating, reading, and managing sales orders in SAP ECC and S/4HANA, with process extensions for delivery and billing blocks. |
Get it on the Store → |
|
Source to Settle
|
Models for procurement workflows covering purchase orders, purchase requisitions, and purchasing info records for both ECC and S/4HANA. |
Get it on the Store → |
Resources
|
Community
|
Training
|
Documentation
|
