OB Intelligent Automation That Works - Build with ServiceNow Partner offering

[arjen_pront]

OB Intelligent Automation That Works

Intelligent Automation That Works offering from Orange Business unifies the power of three - Process Automation, Integrations and Workflows to consolidate and modernize your automation landscape delivering fastest path to real ROI.

Summary

Organizations struggle with fragmented and inefficient processes across business operations, service desk, IT, HR, finance, procurement, and all business functions. These inefficiencies lead to excessive costs, diminished customer satisfaction, frequent automation pitfalls, and a lack of real-time actionable insights, limiting responsiveness to business needs.

Intelligent Automation That Works offering from Orange Business unifies the power of three - Process Automation, Integrations and Workflows to revamp your automation landscape. The offering enables you grow your digital operations increasing automation returns with enhanced predictive capability and delivering larger savings from your automation/RPA migrations.

Results/Outcomes:

• Workflow embedded automation: Improved experience with better resource utilization and collaborated Digital Process Automation.
• Real-time Visibility: Proactively understand automation pitfalls with real-time insights from both Business and IT on one platform for faster delivery.
• Intelligent Automation COE: Modernize your Automation CoE to Intelligent Automation (IA) CoE to optimize spend and improve time to automate your Business Processes using the power of three - Process Automation, Integrations and Workflows.
• Customer Service Unification: Seamlessly integrate Customer Service with back-end processes improving CSAT and reduce handling cost per unit/transaction.

Key Features

Functional Features:

• Assessments to drive automation consolidation for ROI gains.
• Process & migration estimation framework for both cost and time effective practices to enhance throughput yield.
• Business process and technical expertise in both pureplay RPA platform and ServiceNow to ensure optimal business outcomes.

Technical Features:

• Shorten time to modernize or migrate your RPA workload using Automation Engine.
• Reduced complexity with integrated business process orchestration and automation platform.
• Crowdsource automation ideas & process improvements on single digital platform for continues incremental gains.
• Greater visibility with real-time analytics to measure and increase your automation performance.
• Intelligent document processing (IDP) to extract and organize data from documents for higher straight-through processing reducing handing cost per unit.