Automate ServiceOperation Workspace using ATF (Knowledge module)

[rachna56]

Hi Team

When I am trying to automate SOW->knowledge module via ATF in first step where we open form after selecting application service as service operation workspace. I am getting below error:

Kindly tell me how to proceed with the automation using ATF

[Dr Atul - LNG · Accepted solution]

Hi @rachna56 

You can add these error in ignore list

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725054

[Dr Atul - LNG · Accepted solution]

Hi @rachna56 

You can add these error in ignore list

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725054

[Ankur Bawiskar · Accepted solution]

@rachna56 

Sometimes you do get errors and you can add them to Ignore/Warning list and proceed with your testing

Link shared by Atul should help you do that

If my response helped please mark it correct and close the thread so that it benefits future readers.