flow

[PRUDHVIDEEP]

Which one is more advanced? Workflow Studio or Flow Designer?

[abirakundu23 · Accepted solution]

Hi @PRUDHVIDEEP ,

The Workflow feature is now considered a legacy approach and has been deprecated as of the Zurich release. For any new customers purchasing a ServiceNow instance, Workflow is no longer available. Existing customers with configurations built on Workflow can continue using them; however, all new development and automation activities should be implemented using Flow Designer.

Flow Designer is a more advanced, low-code solution that is easier to maintain and does not require core programming skills. It provides step-by-step execution details, history tracking, scheduling capabilities, inbound email triggers for records such as Incidents and Cases, and seamless integration with third-party applications through Integration Hub.

Please mark helpful and correct answer if it's worthy for you.

[BiswaRanjanRout · Accepted solution]

Hi @PRUDHVIDEEP 

Flow Designer is more advanced than Workflow Studio.

Easy explanation:

• Workflow Studio is the older (legacy) tool.

• Flow Designer is the newer, modern tool in ServiceNow.

[BiswaRanjanRout · Accepted solution]

Hi @PRUDHVIDEEP 

Flow Designer is more advanced than Workflow Studio.

Easy explanation:

• Workflow Studio is the older (legacy) tool.

• Flow Designer is the newer, modern tool in ServiceNow.

[SreejaG01644259 · Accepted solution]

Hi @PRUDHVIDEEP 
Flow Designer is more advanced.
It’s the  automation tool in ServiceNow and is much easier to work with. You can build flows using low-code/no-code, reuse logic through subflows, handle errors more cleanly, and easily integrate with other systems using Integration Hub.

[adityahubli]

Hello @PRUDHVIDEEP ,

if my message helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant