How "attended" robots are measured (Bot Utilization)?

Suresh9
ServiceNow Employee
ServiceNow Employee

How are Attended robots are measured (Bot Utilization)?

1 REPLY 1

Alphonsa
ServiceNow Employee
ServiceNow Employee

Please find the below response
1. It will be measured based on the records created in robots page with type as 'Attended'.
All > Robotic Process Automation > Administration > Robots

2. You can also check on the License Distribution Record for the 'Assigned' and 'Utilized' robots for both Unattended and Attended.
All > Robotic Process Automation > Administration > Robot License Distribution

3.For the graphical representation of the 'Utilized' and 'Not utilized' robots
All > RPA Hub

Go to Home page dashboard where you can find the robots representation as below.

Alphonsa_0-1696415043793.png