ServiceNow Service Automation Platform

[kumm]

Hi Team,

I am from Integration background(Boomi) and wanted to implement the below community post of servicenow part (point 2). I have my service now instance but did not see service automation there where I can choose integration followed by rest of the steps.

How can I get Service Automation in my ServiceNow instance ? Can I get a trial account of  Service Automation in my ServiceNow ? 

https://community.boomi.com/s/article/ServiceNow-Real-time-Integration

Regards

[Jon23]

Hi @kumm

The features described in the Boomi document is ServiceNow OOB functionality.  Are you trying this on a personal PDI instance?

[kumm]

Hi @Jon23 ,

Yes, I am trying in my own PDI instance.  I did not see service automation where I can choose integration followed by rest of the steps as per the article. 

Could you please help how can I get OOB  service automation feature in my PDI instance.

Once it worked in PDI instance, will try in corporate instance.

Thanks in advance.

[Jon23 · Accepted solution]

Are you able to get to the System Administration Dashboard?

It should appear on that screen and match the Boomi documentation from there.

Please provide screenshots of what you are seeing if it looks different.