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04-09-2024 07:52 AM
Hi Team,
I am from Integration background(Boomi) and wanted to implement the below community post of servicenow part (point 2). I have my service now instance but did not see service automation there where I can choose integration followed by rest of the steps.
How can I get Service Automation in my ServiceNow instance ? Can I get a trial account of Service Automation in my ServiceNow ?
https://community.boomi.com/s/article/ServiceNow-Real-time-Integration
Regards
Solved! Go to Solution.
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04-16-2024 07:27 AM
Are you able to get to the System Administration Dashboard?
It should appear on that screen and match the Boomi documentation from there.
Please provide screenshots of what you are seeing if it looks different.
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04-09-2024 11:03 AM
Hi @kumm
The features described in the Boomi document is ServiceNow OOB functionality. Are you trying this on a personal PDI instance?
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04-16-2024 04:22 AM
Hi @Jon23 ,
Yes, I am trying in my own PDI instance. I did not see service automation where I can choose integration followed by rest of the steps as per the article.
Could you please help how can I get OOB service automation feature in my PDI instance.
Once it worked in PDI instance, will try in corporate instance.
Thanks in advance.
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04-16-2024 07:27 AM
Are you able to get to the System Administration Dashboard?
It should appear on that screen and match the Boomi documentation from there.
Please provide screenshots of what you are seeing if it looks different.