Steps to Migrate a Bot Process from One Instance to Another in ServiceNow RPA Hub

kiran1232
Tera Contributor

Hello Everyone,

I am currently working with ServiceNow RPA Hub and need guidance on the proper steps to migrate a bot process from one instance (e.g., development or testing) to another (e.g., production).

Here are a few details about my setup:

  1. The bot process is in the published state and ready for deployment.
  2. All required configurations, such as process parameters, schedules, and queues, are correctly set up.
  3. I have appropriate roles, including RPA Developer and RPA Administrator, assigned to my user profile.

Despite meeting the prerequisites, I am facing challenges in seeing the "Ready for Migration" and "Migrate" buttons.

I would appreciate it if someone could provide a detailed step-by-step process or highlight any specific settings, permissions, or configurations that need to be checked to enable and complete the migration process successfully.

2 REPLIES 2

Swathi Pavani1
ServiceNow Employee
ServiceNow Employee

Hello,

Thank you for reaching out.

To assist you with migrating a bot process from one instance to another, please find the detailed steps below:

  1. End-to-End Setup for Migration
    This link provides a comprehensive guide for migrating a bot from the source instance to the destination instance:
    Migration Guide
  2. Knowledge Base Article
    Additionally, you can refer to this article for troubleshooting and more details on the migration process:
    KB Article - KB0951925

These resources should provide the step-by-step guidance you need. If you encounter any further challenges, feel free to reach out.



Thanks

Hi, I am having the following error message after clicking on MIGRATE:
"There is no destination instance defined to migrate the bot process. Add the connection details and try again."