Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Unattended Automation BOT process failure

Moumita Bera
ServiceNow Employee

‎09-28-2023 12:04 AM

How to solve unattended automation BOT process failure with error message "Another user <userid> was already logged on to this computer. Job was cancelled" ?

0 Helpfuls
  • 898 Views
1 REPLY 1

varadhi
ServiceNow Employee

‎09-29-2023 02:58 AM

Configure BOT Process to Run in Isolation:
Configure your automation BOT process to run in an isolated session. This can often be done by configuring the BOT to run as a specific user with its own dedicated session.

 

Use Virtual Machines or Dedicated Servers:
If possible, consider running your unattended BOT processes on virtual machines or dedicated servers. This can help avoid conflicts with user sessions on the host machine.

0 Helpfuls