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Not able to add agent to schedule in manager workspace

SwapnilR
Tera Contributor

‎10-22-2024 06:36 AM

Hi All,

I am trying to add an agent to a work shift in the schedule plan of the manager workspace, but the agent field does not get populated. Is there any particular way to add the agent?
(FYI - assigned all the roles related to workspace, agents, schedules, and users. Still the same)

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