Workflow runscript is cancelled

[Geet Burande]

Hi all,

In the below image run script is becoming cancelled and workflow is end. In the run script, scripting also working fine that I was checked in background script. Can anyone please let me know reason for cancelling run script.

Thanks in advance!

[Amit Verma]

Hi @Geet Burande 

Can you please check on below points :

1. Check for business rules that executes on the same condition or perform same operation that you are trying to do with the run script activity. Look for Business rules that contain "cancelWorkflows()" method and verify if any of them is conflicting.

2. Check for any fix scripts setting wf_executing table records to cancelled.

3. Try validating the workflow to check for any warnings or errors.

Refer below support posts :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0854497

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724386

Thanks & Regards

Amit Verma