Workplace Connectors - Implementation Guide

This blog provides guidance to set up the Workplace Connectors. Workplace Connectors is an application that allows organisations to use data from different kinds of sensors (badging systems, occupancy...

Workplace Calendar Synchronization with Microsoft Exchange (Normal mode) using the Guided Setup

In this blog, we will explore the steps for setting up the Workplace Calendar Synchronization with Microsoft Exchange Online using the Guided Setup in ‘Normal’ mode (non-strict mode). This is a compan...

Workplace Service Delivery - What’s new in the November 7th release

This blog is a deep dive into the new features for the November 7th, 2024 release of the Workplace Service Delivery (WSD) Store Apps. Please note that this is a summary of the most notable items, not ...

Transform Workplace Service Delivery with ServiceNow

In today’s dynamic workplace environment, organizations are increasingly recognizing the need for tools that not only drive employee engagement and collaboration, but also effective space and facility...

Workplace Service Delivery - What’s new in the August 1st release

This blog is a deep dive into the new features for the August 1st, 2024 release of the Workplace Service Delivery (WSD) Store Apps. Please note that this is a summary of the most notable items, not an...

Migrating from Mappedin to Workplace Service Delivery Indoor Mapping

ServiceNow has introduced a native Indoor Mapping capability in May 2022, which is included in the entitlements for Workplace Service Delivery starting with the Rome family release. As a customer you ...

ServiceNow's Federal Return-to-Office Playbook for Optimizing Spaces & Modernizing WEX

Navigating the transition back to the office requires careful planning and modern solutions. Unlock actionable strategies with our on-demand webinar, "Federal Return to Office Playbook for Optimizing ...

Workplace Service Delivery - What’s new in the May 9th release

This blog is a deep dive into the new features for the May 9th, 2024 release of the Workplace Service Delivery (WSD) Store Apps. Please note that this is a summary of the most notable items, not an ex...

What’s new in Workplace Service Delivery and Health & Safety in Washington D.C.

What’s new in Workplace Service Delivery and Health & Safety in Washington D.C. The past 4 plus years have seen a large shift in how the workplace is used with organizations still finding themselves n...

WSD Space Management Overview

What is Space Management? ServiceNow’s Space Management is the broader term for all applications and modules which are used to view, administer, plan, and allocate spaces within Workplace Service Deli...

Workplace Service Delivery - What’s new in the February 1st release

This blog is a deep dive into the new features for the February 1, 2024 release of the Workplace Service Delivery (WSD) Store Apps. Please note that this is a summary of the most notable items, not an...

Workplace Service Delivery 2023: A Year-In-Review

As we embark on the exciting ride that is 2024, we thought it would be a good time to reflect on the many accomplishments, milestones and stories that marked a successful year for ServiceNow’s Workpla...

Workplace Service Delivery - What’s new in the November 2nd release

This blog is a deep dive into the new features for the November 2, 2023 release of the Workplace Service Delivery (WSD) Store Apps. Please note that this is a summary of the most notable items, not an...

Workplace Service Delivery – What’s new in the August 3rd release

This blog is a deep dive into the new features for the August 3, 2023 release of the Workplace Service Delivery (WSD) Store Apps. Please note that this is a summary of the most notable items, not an e...