How to use​ Indoor Place Properties Mapping

In this post you will learn how to create blocks in AutoCAD and how to configure Indoor Place Properties Mapping to retrieve information in your instance. We also explain how to retrieve the data of t...

Workplace Connectors - Badge Data Technical Documentation

Workplace Connectors Technical Documentation Table of Contents Introduction Badging Vendor Spoke Data Source Configuration Data Transformation (Optional) Scheduled Imports Configuration Connector Conf...

Workplace Service Delivery – What’s new in the May 4th release

This blog is a deep dive into the new features for the May 4, 2023 release of the Workplace Service Delivery (WSD) Store Apps. Please note that this is a summary of most notable items, not an exhausti...

Navigating CAD File Lifecycle Management in WSD: An Examination of Two Approaches

Map Studio, offers the capability to transform CAD files of buildings into interactive maps, directly accessible to users from the WSD portal and the ServiceNow mobile application. A question that ine...

WSD and Indoor Mapping synchronization

In the WSD store release of February 23, we have changed how data synchronization between Map Studio and WSD spaces is executed. Previously, we utilized a mechanism known as "GetBuilding" combined wit...

Indoor Mapping versions

The following table describes, for each store version of WSD, the corresponding versions of the Indoor Mapping plugins as well as the data synchronization mode used. WSD Store release name Family rele...

Workplace Service Delivery – What’s new in the February 2nd Release

This blog is a deep dive into the new features released on February 2, 2023 for Workplace Service Delivery (WSD). Please note: this is not a comprehensive list. For full details, refer to the Product ...

WSD and Indoor Mapping data synchronization - Update Set

An update has been published to solve known issues for customers using WSD with Workplace Indoor Mapping. Those issues are related to the data synchronization between those applications. For more deta...

Setting up and configuring Workplace Indoor Mapping

Join @ElizabethBohling and I to talk about how configuring Workplace Indoor Mapping following different Scenarios. Please also make sure to check this article for additional content on Indoor Mapping:...

Configuration of the different zoom levels in Indoor Mapping

Definition of a Zoom: The different zoom levels are used to define how your campus, or your different buildings will be displayed inyour different modules: overview, location directory, reservation ma...

How to use the View Editor inside the Indoor Mapping Application

Definition of the View Editor: This is the place in your instance where you decide which elements should be visible to users. It’s also where you define the style of your different items such as layer...

Workplace Indoor Mapping CAD File Cleanup Guide

This video will help you understand why it is important to clean your AutoCAD Files before importing them on Map Studio. You can find our guidelines here: CAD File Guidelines for Indoor Mapping

Available content for Workplace Service Delivery Space Management

To ensure that we provide you with guidance in setting up your instance, this blog post compiles all related documentation that can be used to get started with Workplace Space Management. 1. Get famil...

Available content for Workplace Reservation Management

To ensure that we provide you with guidance in setting up your instance, this blog post compiles all related documentation that can be used to get started with Workplace Reservation Management.1. To f...