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05-03-2022 05:00 AM
If a room or space is auto-canceled since someone doesn't check-in, the room is not able to be booked again before the auto-cancelled meetings end time in Outlook. In other words, a cancelled meeting does not clear off the outlook calendar even though the room is synchronized.
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05-10-2022 09:00 AM
Hi Ali,
Cancelling reservation reservations when there is no check in, is controlled by the following settings;
- On the reservable module, the "Cancel reservations exceeding check-in time"-setting must be checked
- The system property "time_when_reservation_cancelled_without_check_in" holds the number of minutes after when the reservation is cancellled.
Based on this, a job runs to create an event to free up the space (room/resource in Outlook). But leaving the reservation in the employees calendar (we never touch the employees calendar in that case).
Regards,
Arvid
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Friday
Hello @Snowdeveloper03 ,
The check-in/check-out process is managed through the use of the “Check-in/out reminder”-scheduled job. The job uses the following properties: “sn_wsd_rsv.time_before_check_in_out_reminder” and “sn_wsd_rsv.time_when_reservation_cancelled_without_check_in”.
- Ensure check-in is required on the module or space level
- This can be enforced through the reservable module (set “Override check-in policy” on the reservable module to “always require check-in”)
- This can be managed by the space itself (space is indicated as check-in required, set “Override check-in policy” on the reservable module to “no override”)
- On the reservation, the check-in state must be set to “awaiting_check_in” (this is done if a check-in is required as set on module or space level, the previous step)
- Reservations are only being cancelled when “Cancel reservations exceeding check-in time” is set to true on the reservable module (system property)
- The “Check-in/out reminder”-scheduled job runs every 30 minutes (OOB) and it finds all reservations that require check-in or check-out, and validate the next action.
Check-out is not enforeced. The daily task job (Reservation daily tasks) will mark the check-in state of a reservation based if the employee checked out or not.
Only if a reservation is checked out before the end time of the reservation, the time is adjusted. Checking-in out after the end time will not impact the reservation. It will only update the check-in state in that case.
Kind regards,
Arvid
