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State field on Workplace Csae show In review (Deprecated) for inactive choice

Ryan Tran1
Tera Contributor

Hi Everyone, I'm facing a weird issue on Workplace case.

My client want to deactivate for a choice on State field (Waiting Approval) to prevent the choice show on the list and form view. After deactivating that, I found that in the list view (on ITIL), it shows In review (Deprecated), does anyone face the same thing, please give me some advice on that, appreciate it.

RyanTran1_0-1763710412830.png

 

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