I install the Workplace Indoor Mapping and Indoor Mapping Plugin. But after install the Map Studio does not open. Why?

Yassin Aaraar
Tera Contributor

‎09-09-2022 02:10 AM

I downloaded the Indoor MApping plugins, but after the installation the Map studio does not open. Then I just have a white screen when I click on Map Studio. What is the reason for this?

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2 REPLIES 2

Yousaf
Giga Sage

‎09-09-2022 02:43 AM

Hi @Yassin Aaraar,

Please check this short blog and see if this works for you.

Map Studio Guide



Mark Correct and helpful if it helps.


***Mark Correct or Helpful if it helps.***
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Kriti12
Tera Contributor

‎09-16-2022 02:17 AM

Hi Yassin, We faced same issue.

So solution is to check if you have a property name (under sys_properties table): com.glide.ui.virtual_host

We did'nt had this property in our instance so we created it with name as "com.glide.ui.virtual_host", however for the value you need to check with ServiceNow (Hi ticket).

We tested by adding the property as:

Name: com.glide.ui.virtual_host

Value: pa,html,script,include scripts,glide,custprefix,_sn

It worked for us.

Just make sure to check the values with Hi ticket as above values are just for testing.

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