Neighborhood members can be added manually or automatically (via User Assignment Rule, executed daily via Scheduled Job).To add members manually, create a record in the Workplace Profile Location Assignments Related List either on the Neighborhood Re...
Hi,I have 2 questions about the Neighborhoods process. Could you please help and clarify? Scenario: I've created 10 Neighborhoods and assigned places based on field criteria for "sn_wsd_core_space" table.Questions:1) What happens when a new space is ...
Hi All,We are using Workplace Service Delivery (Desk Booking) and have a requirement around booking windows.I want to allow desk bookings up to 3 weeks in advance, but the calculation should be based on the calendar week, not the exact booking date.E...
Hi Team, We have requirement to implement WSD to integrate with Microsoft Outlook Add-ins and we have the below query about the bidirectional flow. If reservation is deleted from WSD, it will be also deleted automatically from my Outlook Calendar ? I...
Hello All, We are currently trying to look the possibilities with Workplace Reservation Management. We have different workstations (focused workstation, Macbook dockstation, etc). I was wondering if we can configure extra filters on the WSD OOTB ...
Hello Experts,I have installed all the required plugins with the demo data but still i am not able to access the WSD search page where i can make a reservation for the meeting room and Desk.Please help if have faced some similar issue while using WSD...
Hi all, When viewing the Catering request summary in the Employee Center, under additional details, I'm trying to add the Comments in the Selected Items popup. These comments are added to the Requested service items and not visible to the end user. ...
Hi Team, We have requirement to implement WSD integration with Microsoft Outlook Add-ins and we have below query to do the reservation. If I’ll deleted my reservation from WSD, it will be also deleted automatically from my Outlook Calendar ?If I’ll d...
We started receiving complaints this week about how some of our WSD cases are being created. When fulfillers create a case on a backend and fill out all of the information for a ticket and save it, some of the information is being altered when they ...
Hey ServiceNow Community, I have worked on several WSD projects now, and on most projects we use something OOTB called Workplace Profiles. Our plan with this functionality is to attach a space, floor, building, or campus to a profile. When using the ...
Hello,In WSD for the Workplace Calendar Synchronization how does the the sn_wsd_rsvsync_event get created. Looks like there is a Script Include WSDRSEventService with a createEvent method that creates the record but I can't find where its called from...
I wanted to hide the attachment icon and attachment widget on the workplace case submission page for a specific record producer. This is on the workplace service portal. How can I do that?
Dear all,I have a project with WSD visitor management.Our customer will use WSD visitor management with two differents scenarios. The scenario that I am interested in is a visit of a showroom or event that will require a QR code for the guest in orde...
Hi, Sorry I seem to be dropping lots of questions into this community about similar issues! I have created a new campus in WSD for a building with 2 floors (floor 1 and floor 2). CAD files have been uploaded into map studio and imported, view editor ...
We are evaluating WSD Lease Management, but our users need to track all pre-lease activities before a lease record is created.This includes site/building identification, negotiations, due diligence, approvals, and document tracking.Is there any Servi...
