Hi Team, We have requirement to implement WSD integration with Microsoft Outlook Add-ins and we have below query to do the reservation. If I’ll deleted my reservation from WSD, it will be also deleted automatically from my Outlook Calendar ?If I’ll d...
We started receiving complaints this week about how some of our WSD cases are being created. When fulfillers create a case on a backend and fill out all of the information for a ticket and save it, some of the information is being altered when they ...
Hey ServiceNow Community, I have worked on several WSD projects now, and on most projects we use something OOTB called Workplace Profiles. Our plan with this functionality is to attach a space, floor, building, or campus to a profile. When using the ...
Hello,In WSD for the Workplace Calendar Synchronization how does the the sn_wsd_rsvsync_event get created. Looks like there is a Script Include WSDRSEventService with a createEvent method that creates the record but I can't find where its called from...
I wanted to hide the attachment icon and attachment widget on the workplace case submission page for a specific record producer. This is on the workplace service portal. How can I do that?
Dear all,I have a project with WSD visitor management.Our customer will use WSD visitor management with two differents scenarios. The scenario that I am interested in is a visit of a showroom or event that will require a QR code for the guest in orde...
Hi, Sorry I seem to be dropping lots of questions into this community about similar issues! I have created a new campus in WSD for a building with 2 floors (floor 1 and floor 2). CAD files have been uploaded into map studio and imported, view editor ...
We are evaluating WSD Lease Management, but our users need to track all pre-lease activities before a lease record is created.This includes site/building identification, negotiations, due diligence, approvals, and document tracking.Is there any Servi...
Hello Experts,We are reviewing how email notifications work for shared meeting reservations in Workplace Service Delivery (WSD) and wanted to get guidance.Requirement:In our scenario, a meeting reservation can be shared with multiple users. From a pr...
It might be the way I'm doing things but when I am creating entries for Buildings, Rooms, Spaces, etc... the Name and Title field stay in sync with each other. I am doing this directly from the table so maybe that plays into it. But what is the poi...
Hello Experts,We are using Workplace Reservation Management and would like to enhance the “My Reservations” page (Employee Center) by displaying an additional column/field called Reservation Type (for example: Desk/ Meeting Room).Currently, the list ...
Hello Experts,We are working on Workplace Reservation Management (WSD) and would like to display an office room / floor layout provided as a PNG image during the reservation flow, so that users can visually understand the location of available worksp...
Hi Experts,We are using the Workplace Reservation Management application and have configured auto-cancellation for meeting room reservations based on the check-in policy.Expected behavior:If a meeting room reservation is not checked in within the con...
Hi All,I am getting below error while uploading CAD file into Map Studio - "Setup job failed for the following reason: Could not connect to Map Import service." I have tried with 3 different files, yet same issue. Anyone has idea what's the issue is?...
I am creating a new building and floor in WSD. Everything appears to have gone OK but when I check after creation and sync a number of desk objects haven't been created. In map studio I can see the desks in map configuration and the CAD editor. They ...
