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Forum Posts

Book an entire office to block out all desks in a space

Hello,We have another use case where we would want if someone books Office 10, and Office 10 has 4 individual desks within it, all 4 desks appear reserved.  For example, if a team are working on a project, one person can easily and quickly reserve th...

Kiera1 by Tera Expert
  • 382 Views
  • 2 replies
  • 0 helpfuls

How to manage space components

Hi all,if one uses the location directory, and navigate to a given space, you can "Raise an Issue" agains that space. The "General Request" item opens, in the lower section of this item the user has the option to select "Items": "belonging to me" or ...

Restrict reservation of a space/room to a limited time frame

Hello ,I would like to understand the feasibility of configuring a new space type in Workplace Service Delivery (WSD) called as focus room, where users can reserve the space only for a limited duration (for example, a maximum of 2 hours).The key requ...

Ability to auto release permanent desks daily

We've had a use case/requirement to have permanent assigned desks, but if the person doesn't check in by 10am daily, to automatically release that desk.  We will be integrating with SwiftConnect, so are confident we can automatically determine if the...

Kiera1 by Tera Expert
  • 409 Views
  • 2 replies
  • 0 helpfuls

How to remove duration as 1 - hour on reservation details on WSD

Hi Team, We have a requirement from the client where they do not want the default “1 hour” duration to be shown during reservation, because they are booking only by date (not by hours/minutes).Currently, even though the reservation flow captures date...

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SakeenaF by Tera Expert
  • 924 Views
  • 10 replies
  • 0 helpfuls

Issue with the new "Register a Guest" item

Hi all, I'm thrilled that version 2.0 of the Visitor Management was deployed, as this solves quite some open issues for my customers. However I still see a bugs issues :1) With the new "Register a Guest" item on must enter an email address, that kind...

pschmiedel by Tera Contributor
  • 414 Views
  • 1 replies
  • 0 helpfuls

workplace reservation approval

found a lot of posts on this topic but no robust solution so trying again hi communityI am trying to setup workplace reservation approval and want to make "managed by" and "managed by group" on Room record to approve the room reservation.I created a ...

marcn by Tera Expert
  • 1280 Views
  • 4 replies
  • 0 helpfuls

Resolved! What is this system property for? sn_wsd_visitor.visitor_inbound_email

Can anyone explain the use of this system property (sn_wsd_visitor.visitor_inbound_email), in practice?  I can see from documentation:This property enables you to specify a generic email address to send or receive visitor requests.Type: stringDefault...

Kiera1 by Tera Expert
  • 943 Views
  • 5 replies
  • 1 helpfuls

WSD/ Indoor Mapping

I have run into this issue with a few of my buildings that have multiple floors. The one I am trying to figure out currently is a 1st floor banking center and a 3rd floor LPO they have different addresses and mailstops which is what we go off for the...