link space to calendar to manage availlability hours
can i link a schedule to spaces so i can restrict hours of availability for reservation ?
Forum Posts
Hospitality form via Workplace Case Management, how to maintain the drop-down value?
Still new to Workplace module, recently facility management member asking what will be faster way to update drop-down values. As for now, all the reference show this only can be done by someone with admin permission, since required to set update sets...
Reservations by Shift, start and end times do not match Shift times
Hi Everyone, I'm having an issue with our shifts after the last update, our Start/end times do not match the Start/end times of the shifts we created. They are off by about 10mins (Note in the screen shot attached, the difference is more noticeable,...
What is the limit of dot walking in performer criteria?
Hi all,I have a question regarding dot-walking in performer criteria. Is there a limit to how many levels we can dot-walk?I noticed that when I dot-walk up to 3 levels, the functionality works as expected. However, when I dot-walk 6 levels and save t...
Resolved! How to setup Approval and email notification and reminders for Space Request in WSD module
Hi Team, I am new to the platform and working on 1 requirement to setup the Approval process for Space request or reserving a request. Is there a step by step guide that can help me setup approvals ?like Create Approval Rules/Business Rules, Setup Us...
Map View in WSD Search Widget stuck on "loading" and never loads
We haven't made any updates to our Production maps this year, but we started having an issue with the Map View in our Reservable Modules within the WSD Search widget. Widget is out of the box, but is showing on our service portal, instead of the WSD...
Reservable Purposes and Standard Services
Hi everyone, I'm attempting to setup the WSD for Mobile application and I've run into two issues that I'm hoping others may have some direction on; 1) We do not use "Reservable purpose" but this seems to be an OOTB selection in the mobile app. If I t...
Replacement for moment js?
Moment function is not working anymore. Does anyone know what the new library functions are to handle date / time / datetime objects in Service Portal widgets? We are in Washington DC release. Thank you.
Making a sn_wsd_core_space inactive is being blocked?
Kind of curious if I'm following something wrong or maybe if someone could help me to understand why something works the way it does with wsd spaces and indoor mapping. When a location needed to be temporarily disabled, I thought that we would just...
Need Show name of the person who booked the space & username to be default onload map view
Need Show name of the person who booked the space to be default on onload map view itself and username who booked the reservation should be displayed on the map when on load itself. https://www.servicenow.com/docs/bundle/yokohama-employee-service-m...
Question - badge and conference room check-in's
Hello - Using WSD for conference room check-ins. Can someone tell me if this is user based? For example, if I reserve the conference room and get called out on business - is the booking going to be cancelled because I didn't show up? What if my othe...
How to hide or disable "Get Directions" button in the Location Directory?
Hi All, Do you know how to hide or disable the "Get Directions" button in the Location Directory? I didn't find any configuration for that. Do you think that change be done via UI Widget? If yes, do we need to run another process to make the change a...
Raise a issue button on click of desk in WSD reservation portal
Hello all, I have a requirement to have a 'Raise a issue' button on click of desk in WSD reservation portal. Please help Thanks,Kavya
Assistance Needed – Sorting and Filtering Space Types in Location Directory
Hello,We’re currently looking for guidance on how to better manage the display of Space Types within the Location Directory. At the moment, the space types appear in a seemingly random order. We’d like to know how to:Sort Space Types – Ideally, we’d ...
Edit button on Variable Editor Multi Row Variable Set on Workspace view
We have a requirement involving the Variable Editor on the Workplace case, which displays a Multi-Row Variable Set (MRVS). The MRVS is editable in the backend (UI form), but it is not editable in the Workspace view. We need to make it editable in th...
