Replacement for moment js?
Moment function is not working anymore. Does anyone know what the new library functions are to handle date / time / datetime objects in Service Portal widgets? We are in Washington DC release. Thank you.
Forum Posts
Making a sn_wsd_core_space inactive is being blocked?
Kind of curious if I'm following something wrong or maybe if someone could help me to understand why something works the way it does with wsd spaces and indoor mapping. When a location needed to be temporarily disabled, I thought that we would just...
Need Show name of the person who booked the space & username to be default onload map view
Need Show name of the person who booked the space to be default on onload map view itself and username who booked the reservation should be displayed on the map when on load itself. https://www.servicenow.com/docs/bundle/yokohama-employee-service-m...
Question - badge and conference room check-in's
Hello - Using WSD for conference room check-ins. Can someone tell me if this is user based? For example, if I reserve the conference room and get called out on business - is the booking going to be cancelled because I didn't show up? What if my othe...
How to hide or disable "Get Directions" button in the Location Directory?
Hi All, Do you know how to hide or disable the "Get Directions" button in the Location Directory? I didn't find any configuration for that. Do you think that change be done via UI Widget? If yes, do we need to run another process to make the change a...
Raise a issue button on click of desk in WSD reservation portal
Hello all, I have a requirement to have a 'Raise a issue' button on click of desk in WSD reservation portal. Please help Thanks,Kavya
Assistance Needed – Sorting and Filtering Space Types in Location Directory
Hello,We’re currently looking for guidance on how to better manage the display of Space Types within the Location Directory. At the moment, the space types appear in a seemingly random order. We’d like to know how to:Sort Space Types – Ideally, we’d ...
Edit button on Variable Editor Multi Row Variable Set on Workspace view
We have a requirement involving the Variable Editor on the Workplace case, which displays a Multi-Row Variable Set (MRVS). The MRVS is editable in the backend (UI form), but it is not editable in the Workspace view. We need to make it editable in th...
Visitor Registration - Multi Day option
We've been building our Visitor Registration form (Register a Guest) and I was curious if anyone has developed a multi-day approach?Currently, when filling out the form, the arrival date and time & departure date and time must be the same day. When s...
Resolved! Disable Add Extra Services
How do you turn "Add Extra Services" off in WSD Reservations on Employee Center? Also is it possible to change that image?
Workplace Service Delivery - Reservations Module - Daily Neighbourhoods
Hi, One of our offices is particularly heavily utilised but colleagues on that site are required to attend the site 2 days of each week. When colleagues attend then understandably they want to sit next to their team mates. For this reason, we need...
Workplace Service Delivery Floor Plan Upload Error
We recently upgraded our instance of SNOW to Yokohama. When uploading a new floor plan I encountered the error in the attachment. Would like to understand what is causing this and how to adress it. On the Non-Yokohama SNOW Instances the floor plans a...
Resolved! Map not displaying in reservation page
Hi, I'm setting up my first campus/site/etc. for reservation in WSD. I've created all the region/site/campus/building/floors, have uploaded and configured my CAD and sync'd it into WSD. I've set some spaces to reservable as well as the building and f...
Visitor Policies WSD
Hello!I am trying to set up visitor policies so that when they get email notifs, they have to accept them. I created the visitor policy, assigned it to a building, and set the required for external as true. Despite this, when I test adding an externa...
Kiosk and monitor for a Walk-up Experience
Does ServiceNow have best practices for selecting hardware requirements for kiosk and monitors for Walkup?
