Can anyone explain the use of this system property (sn_wsd_visitor.visitor_inbound_email), in practice? I can see from documentation:This property enables you to specify a generic email address to send or receive visitor requests.Type: stringDefault...
I have run into this issue with a few of my buildings that have multiple floors. The one I am trying to figure out currently is a 1st floor banking center and a 3rd floor LPO they have different addresses and mailstops which is what we go off for the...
Hi all,When a user is on the Location directory (having the "Reservations" checkbox checked) and is clicking in a booked workspace, one can see which user has booked that space. So far so good.Now, if you use the "New general Reservation" item and wa...
Hello Experts,We are trying to implement logic in Flow Designer for Visitor Management.Requirement:If the visitor's Expected Departure time has passed the current time, then we need to update an Overdue flag in the Visitor Registration record.Current...
I need help with the WSD Workplace Central workspace, specifically the Space Optimization landing page. Debugging doesn't seem to provide much help.How do I configure the widgets to display data? When I open the Workplace Central workspace, the Space...
When I impersonate the user, ServiceNow directly landing on to the now/sow page. However when after I click on the back on the browser it takes me to his home page. Attached is the references. Please help me on how to fix this. Useful tip : All our u...
I’m looking for some additional information or documentation on Visitor Badge Printing. I’ve reviewed the available documentation, but there doesn’t seem to be much detail provided. (Update a visitor registration)Would anyone be able to share more in...
Hi Everyone,I have successfully imported the CAD diagram for a floor and it is displaying correctly in Workplace Mapping in ServiceNow.Now I want to name the meeting rooms on the floor so that they can be used for Workplace Reservations.What is the r...
Hi all, Do you know how to enable the "Raise an Issue" button in the Location Directory? When we select / click on a Space name in the cad drawing, then it opens a card "horizontal-card__container b r-2x" and the "Raise an Issue" button is not availa...
Hi Community,I am working with Workplace Central and using the Group By field on a page.The Group By field currently has only one value: Neighborhoods.I want this value to be selected by default on page load, so users don’t have to manually choose it...
Hello Experts,I wanted to include the multiple new variables for mvrs "Add an external visitor" in catalog item "Register a Guest" . Should i clone variable set or modify the OOB variable set to include new variables.Please suggest the best practice...
Which physicaldevice kiosks are used while implementing servicenow wsd ? Other than ipad or android tablets ( looking for entire package including stand badge printer …)
Hi! I'm coming back to WSD after some time away working on other modules. I want to do a demo and I remember a couple of years back, there was demo data for WSD and also for Indoor Mapping as I was able to fully showcase some sites that were created ...
Hello,We have recently launched WSD and only do room bookings from Outlook or the panel outside of the meeting rooms.We have discovered that when you extend the meeting from the panel outside of the room, it isn't actually showing the meeting as exte...
What is the “Execute Service Item” activity type in Workplace Services → Workplace Service ActivityHow does it work, and how do we find the record related to this activity?