Inbox option is not visible in customer workspace

[Neeraj31]

I have created one custom workspace.

I have created Service channel and created queue with assignment rule but still inbox option is not visible.

I found one video but this was also not working.

https://www.youtube.com/watch?v=4raehzcFquY&list=PLDLTlm2deb9tbyuQ5ul5OIleUWT3EZFKo&index=3

[Raveena]

That's true and it helped me fix my issue as well

[polvalentinuzzi]

Chrome toolbar will be the solution, it happens on my project and IDK why but every time that a new workspace is generated from scratch or cloned from other workspaces, this record is corrupted. You can take a look at other workspaces where the solution is working and apply it.