Indoor Map does not autocad show text in the map studio

kumarakshay
Tera Contributor

57m ago

Hello experts,

I am facing an issue with Workplace Map Studio in one specific instance.

The desk/meeting room titles from the AutoCAD text import are not displayed in the map view, although:

  • The data is visible in the native application
  • Reservation cards display the correct information
  • The same setup works correctly in other instances

The issue is only in the map rendering/view.

Has anyone faced a similar issue related to CAD attribute mapping, map layer configuration, cache, or Map Studio rendering?

Any suggestions would be helpful.

@Siham TAHA @ElizabethBohlin 

kumarakshay_0-1779719765172.png

 



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Siham TAHA
ServiceNow Employee

47m ago

Hi, unfortunately there could be multiple reasons. Please open a case so we can take a look. 

Thank you,

Siham 

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