Place Type not updating in Dev instance after Space Type change on Space record.
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2 hours ago
Problem:
The Place Type is not getting updated in the Dev instance after changing the Space Type on a Space record.
Reference
I followed the steps mentioned in the below article:
https://www.servicenow.com/community/wsd-blog/creation-of-a-place-types-for-indoor-mapping/ba-p/2267...
Steps Performed
The below steps were executed in both the client Dev instance and a Demo instance:
- Created a sample Space Type and Place Type record (Name: Test Place Type).
- Created the corresponding Place Type Mapping record.
- Opened a Space record and updated the Space Type.
- Navigated to Map Studio → Manage Workplaces → Places.
- Selected the building and opened the specific space.
- On the right-hand panel (Place details popup), verified the Place Type field.
Observation
- In the Demo instance, the Place Type is updated correctly after changing the Space Type.
- In the Client Dev instance, the Place Type is not updated after the same action.
Validation Performed
Checked Application Logs
- Location: System Logs → System Log → Application Logs
- Result: No errors found after updating the Space Type.
Verified UI Policy
- Path: System UI → UI Policies → Indoor Place Type Mapping
- Result: Configuration and values are the same in both Demo and Dev instances.
Verified Business Rules
- Tables checked:
- sn_wsd_core_space_type
- sn_map_core_place_type
- Result: Business Rules appear identical in both environments.
- Tables checked:
Request
Please suggest any additional checks, configurations, or actions required to resolve this issue in the Client Dev instance.
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