WSD forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Agent assist for requests

Hello, I just setup Agent Assist on our Agent workplace. For incident it is working however I tried to create one manually for req_items since it was not preconfigured for it. Agent assist is now present in workplace but instead of giving assistance ...

Ond_ej Ul_ by Kilo Contributor
  • 830 Views
  • 1 replies
  • 0 helpfuls

Resolved! Workplace Reservation Management - everything was working fine, then 1/10 I started getting 'Cross Scope Access privilege errors'. Ex ErrorExecute operation on script include 'WPBlockLocationUtils' from scope 'Workplace Reservation Management' was d

Everything was working fine with Workplace Reservation then on 1/10 I started getting  'Cross Scope Access privilege errors'. Ex ErrorExecute operation on script include 'WPBlockLocationUtils' from scope 'Workplace Reservation Management' was denied....

find_real_file.png
clyon by Tera Guru
  • 2163 Views
  • 4 replies
  • 3 helpfuls

Resolved! how to get Workplace_Outlook_add_in_manifest_example.xml file?

Hi SN Support,, May some one let me know how to get Workplace_Outlook_add_in_manifest_example.xml  file? We have install the "Workplace Reservations for Microsoft Outlook Add-in" in dev, but I don't see the Workplace_Outlook_add_in_manifest_example.x...

emilysumo by Tera Contributor
  • 2706 Views
  • 6 replies
  • 2 helpfuls

Resolved! Workplace Reservation Portal Issue

We are testing out WSD prior to making a purchase of the application and have run into an issue where we select a building but are never presented with any options for type. Based on the documentation, we have added all the necessary records in the o...

find_real_file.png
Casey23 by Tera Guru
  • 1597 Views
  • 1 replies
  • 1 helpfuls