If i create a reservation in outlook for a room resource, it syncs correctly to WSD. But when I make the reservation in WSD for the same room, the event does not sync and errors with "The user does not have sufficient permission to perform this actio...
Hi Everyone,Currently I am having a problem with Calendar Synchronization. I configured the connection between SNOW and Microsoft Exchange. However, I am not able to sync the location, I always got this error message :com.glide.communications.Process...
While we know that reservable modules can be restricted in terms of visibility by using the 'User Criteria's' related list available on a Reservable Module record, has anyone tried to restrict a specific space that shows up within a reservable module...
Hi Team, I have a requirement in WSD(workspace service Delivery) . In that I have visitor management application, i need to generate QR code for each Visitor record. Could you please help me how to generate the same ? Thanks in advance
Hi, Has anyone implemented catering as a service in WSD but needed to allow the user booking the room/catering the ability to choose from a menu at time of booking? For example when booking a room, add extra services>catering:Choose subcategory: Fing...
Hi, I believe this would be a customization and I was curious how to add to the Legend on the map view. For example, if I have a new desk type that is non-reservable titled "NewDeskType1" and when a user clicks on the legend, they will see NewDeskTyp...
As the title implies, I want to be able to "Allow whole day reservation" for certain reservable modules, but for the default value to be selected instead of empty. I do not want to "Require all day reservations" because I want to allow the end users ...
Hi,I have a situation where the base reservation was created in Outlook and synced with ServiceNow via Exchange Integration, not the WSD Add-in. Since we are originating in Outlook, users have to go into WSD and add services after. When the services ...
Hi, We need few sample cad files as well as steps to configure maps in Indoor mapping servicenow
Hi, I'm working on a WSD implementation and all is going well. However, when I go to location directory from the WS portal, it shows me a map of the whole world. However, all of my locations are all in the same country so I would like it to start z...
Many users will not take the time to checkout and I don't want those spaces to be unavailable because of this.
Before getting into it, I will say that we have a case open with HI on this issue, but am curious if anyone has gone through this as part of the implementation for Workplace Service Delivery, specifically in the Reservation Management module and what...
Hi All, Need a help regarding Add extra services feature available in workplace reservation management. I need to modify/add fields in this window coming up on clicking add extra services. Please let me know where exactly this button is available in ...
Hi,We recently installed the Reservation Outlook Synchronization and the Reservation Outlook Add-In, as well as Workplace Reservation Management and Workplace Visitor Management as part of the WSD Safety Management Suite. Issue: When a user creates ...
Hi Everyone, recently we've noticed that staff are able to bypass the mandatory all day reservation option we've set as a requirement within WSD. Based on some testing it seems if the user selects a workstation, and moves to the next step, followed b...
