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WSD Search Widget is not working with some Reservable Modules

We are trying to set up a couple of building to use for WSD, along with their corresponding space/area records, and we have set up some reservable modules with user criteria to allow the WSD Search widget to find these spaces. Some of the reservable ...

Agent assist for requests

Hello, I just setup Agent Assist on our Agent workplace. For incident it is working however I tried to create one manually for req_items since it was not preconfigured for it. Agent assist is now present in workplace but instead of giving assistance ...

Ond_ej Ul_ by Kilo Contributor
  • 600 Views
  • 1 replies
  • 0 helpfuls

Resolved! Workplace Reservation Management - everything was working fine, then 1/10 I started getting 'Cross Scope Access privilege errors'. Ex ErrorExecute operation on script include 'WPBlockLocationUtils' from scope 'Workplace Reservation Management' was d

Everything was working fine with Workplace Reservation then on 1/10 I started getting  'Cross Scope Access privilege errors'. Ex ErrorExecute operation on script include 'WPBlockLocationUtils' from scope 'Workplace Reservation Management' was denied....

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clyon by Tera Guru
  • 1603 Views
  • 4 replies
  • 3 helpfuls

Resolved! how to get Workplace_Outlook_add_in_manifest_example.xml file?

Hi SN Support,, May some one let me know how to get Workplace_Outlook_add_in_manifest_example.xml  file? We have install the "Workplace Reservations for Microsoft Outlook Add-in" in dev, but I don't see the Workplace_Outlook_add_in_manifest_example.x...

emilysumo by Tera Contributor
  • 1896 Views
  • 6 replies
  • 2 helpfuls

Resolved! Workplace Reservation Portal Issue

We are testing out WSD prior to making a purchase of the application and have run into an issue where we select a building but are never presented with any options for type. Based on the documentation, we have added all the necessary records in the o...

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Casey23 by Tera Guru
  • 1258 Views
  • 1 replies
  • 1 helpfuls