Using a child Case Workplace Service Activity

danielmenter
Tera Expert

Hello,
I am attempting to add in a child case that will allow the backend fulfiller team to enter additional information before going to approval to the facility head.

I have made the following modifications to the ootb catering Service by adding additional activities.
danielmenter_0-1697208250281.png

I created a workplace service to capture the child case.

danielmenter_2-1697208627842.png

And the record producer that the team needs to fill out.

danielmenter_3-1697208706008.png
However, when the subflow "workplace service activities sublfow" runs it is throwing an error message when it gets to the activity for child case and not creating a child case.

danielmenter_1-1697208436228.png



 

 

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