I am experiencing an issue with wayfinding in one of our buildings. When navigating from the lower level to the first floor, the system does not recognize the available elevators or stairs. Instead, it behaves as though the user can move directly between floors without using them. We have two buildings that are connected by outdoor connector nodes. I am wondering if the system is attempting to use these connectors as a path to change floors. Currently, these connectors are set at the building level rather than the floor level, and I am not sure if that configuration might be contributing to the problem.
Has anyone encountered a similar issue, or can suggest whether the connector node setup could be causing this?
