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Visitor dashboard

I have visitor dashboard, which fetches count of daily visitors. The filter condition that I have added is arrival date= today . This works fine if arrival and departure date is same . But if arrival date is today and departure is after 2 days then i...

harry24 by • Tera Contributor
  • 1170 Views
  • 4 replies
  • 0 helpfuls

Inbox option is not visible in customer workspace

I have created one custom workspace.I have created Service channel and created queue with assignment rule but still inbox option is not visible.I found one video but this was also not working.https://www.youtube.com/watch?v=4raehzcFquY&list=PLDLTlm2d...

Neeraj31 by • Mega Sage
  • 5549 Views
  • 6 replies
  • 6 helpfuls

WSD - Building - Title Change

Hi Everyone, I've searched high and low but can't seem to find an answer.  When creating a Building in Workplace Core/Space Admin. Our normal process is to have the building name be;"Street Address","City" This helps with the drop down tree when sele...

cmaleblanc by • Tera Contributor
  • 1471 Views
  • 2 replies
  • 0 helpfuls

Need a workaround for recurring reservations

We are using Workplace Reservation Management to coordinate our return to work process.  Users are able to search for available cubicles, workstations, offices..... for a particular day just fine.  However, when requesting availability for a recurrin...

leroysquires by • Tera Contributor
  • 3790 Views
  • 8 replies
  • 6 helpfuls

WSD reservation outlook addin

Hi there, Has anyone lately activated the Outlook addin for reservations with Tokyo release please? If so can you please share your experience and any gochyas please? The docs says create a manifest file based on the sample file. The first question t...

Rahman3 by • Tera Expert
  • 2230 Views
  • 6 replies
  • 0 helpfuls

Default assignment group for Workplace Case

Hi,When creating a new case in the Workplace Case table (sn_wsd_case_workplace_case) the assignment group always defaults/populates to 'Workplace Services'. I found an Assignment Rule ("workplace case") where this is coming from, but even if I deacti...

levy8926 by • Tera Contributor
  • 2587 Views
  • 8 replies
  • 2 helpfuls