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What is the limit of dot walking in performer criteria?

jp_rayudu_0909
Tera Contributor

Hi all,

I have a question regarding dot-walking in performer criteria. Is there a limit to how many levels we can dot-walk?
I noticed that when I dot-walk up to 3 levels, the functionality works as expected. However, when I dot-walk 6 levels and save the performer criteria, the User field appears empty.
Additionally, when I download the XML of the record, it shows the entire dot-walked path, but the last reference appears truncated.

jp_rayudu_0909_0-1752493427484.pngjp_rayudu_0909_1-1752493571557.png it is supposed to be .u_wsd_infrastructure_support_group

 

2 REPLIES 2

Nilesh Pol
Kilo Sage
Kilo Sage

@jp_rayudu_0909 It's best practice to limit dot-walking to a maximum of three levels for optimal system responsiveness. Deep dot-walking can lead to performance issues, especially in scripts and notifications, as it requires multiple database queries

Ankur Bawiskar
Tera Patron
Tera Patron

@jp_rayudu_0909 

It seems this is specific for a module in ServiceNow.

you need to check documentation for that

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader