WSD forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Inbox option is not visible in customer workspace

I have created one custom workspace.I have created Service channel and created queue with assignment rule but still inbox option is not visible.I found one video but this was also not working.https://www.youtube.com/watch?v=4raehzcFquY&list=PLDLTlm2d...

Neeraj31 by Mega Sage
  • 4797 Views
  • 6 replies
  • 6 helpfuls

WSD - Building - Title Change

Hi Everyone, I've searched high and low but can't seem to find an answer.  When creating a Building in Workplace Core/Space Admin. Our normal process is to have the building name be;"Street Address","City" This helps with the drop down tree when sele...

cmaleblanc by Tera Contributor
  • 1128 Views
  • 2 replies
  • 0 helpfuls

Need a workaround for recurring reservations

We are using Workplace Reservation Management to coordinate our return to work process.  Users are able to search for available cubicles, workstations, offices..... for a particular day just fine.  However, when requesting availability for a recurrin...

leroysquires by Tera Contributor
  • 2865 Views
  • 8 replies
  • 6 helpfuls

WSD reservation outlook addin

Hi there, Has anyone lately activated the Outlook addin for reservations with Tokyo release please? If so can you please share your experience and any gochyas please? The docs says create a manifest file based on the sample file. The first question t...

Rahman3 by Tera Expert
  • 1650 Views
  • 6 replies
  • 0 helpfuls

Default assignment group for Workplace Case

Hi,When creating a new case in the Workplace Case table (sn_wsd_case_workplace_case) the assignment group always defaults/populates to 'Workplace Services'. I found an Assignment Rule ("workplace case") where this is coming from, but even if I deacti...

levy8926 by Tera Contributor
  • 1921 Views
  • 8 replies
  • 2 helpfuls

Block Duplicate or Overlapping Reservations

A new feature was introduced in Workplace Reservations Management 2.6.1 to notify employees about existing and overlapping reservations while creating or editing an existing reservation of the same type. It would be helpful if we could also block emp...

Workplace Reservation With Azure Sync Failing for a Particular Room

We are very new to the sync of Reservations betweeN SN and Azure for conference room calendar syncing. Its generally working fine, but we have a particular room that does not seem to sync reservations made out to Azure... sits there in a pending stat...

jlaps by Kilo Sage
  • 1733 Views
  • 7 replies
  • 0 helpfuls

Calendar Sync External Error

If i create a reservation in outlook for a room resource, it syncs correctly to WSD. But when I make the reservation in WSD for the same room, the event does not sync and errors with "The user does not have sufficient permission to perform this actio...

AliJubran1_0-1683815364803.png
Ali Jubran1 by Tera Contributor
  • 1029 Views
  • 2 replies
  • 0 helpfuls

Resolved! Not able to sync the location in Workplace Calendar Synchronization

Hi Everyone,Currently I am having a problem with Calendar Synchronization. I configured the connection between SNOW and Microsoft Exchange. However, I am not able to sync the location, I always got this error message :com.glide.communications.Process...

AnLe_1-1675797887822.png AnLe_0-1675797867090.png
An Le by Giga Sage
  • 3559 Views
  • 9 replies
  • 1 helpfuls