Hi WSD experts,we have a requirement to send public survey to external visitors (as they would not login to snow) and when they submit submit we need to update their registration record. But in survey trigger conditions we don't have external visitor...
I'm trying to make the new Indoor Mapping plugin work in the Workplace Reservation Management module, but I cannot get the map to show on the Portal. 1. Using the Map Studio I did the following: - created a campus, building & floor + imported a png...
When trying to upload an AutoCad dwg or dxf file, I always get the following error message : Setup job failed for the following reason: Request not sent to uri= https://mapimport/sources/autocad-source/extract/geometries : org.apache.commons.httpcli...
Hello, We have one requirement to change the Default Sound Alert for Agents when new chat comes. I was trying to create a new record in Audio Files But, while uploading the desired audio file, it is giving an error. The format of the file is also co...
There is no field for the assignment group on SCTasks in the Agent workspace. Therefore how can this be updated in the workspace if it needs to be transferred?
Hi all, i should install the Workplace Service Delivery module on a customer DEV Instance, what is the procedure to install it? I can't find the installation procedure. Thanks
Hi, im planning to integrate the map view in reservation management. I designed a campus, building, etc... in Map Studio... the importet Data ist visible, reservation = true .... all fine... but in ws-Portal -> the map doesn't show. i just set up...
I am trying to add UI action on Service operation workspace -Incident table. Should I add it on ITSM workspace OR IT service operation workspace
Hi all, I followed the instructions in this article to import a map to my instance but I can't view any of the reservable spaces in the building from the Make a Reservation page. Any idea what is going on? I can't tell if I made a mistake or if I sho...
I have installed the indoor mapping application and the associated demo data. The Map View shows the demo campus, but the Card View shows nothing (Why?). Which table is the Card View related to ?
If a room or space is auto-canceled since someone doesn't check-in, the room is not able to be booked again before the auto-cancelled meetings end time in Outlook. In other words, a cancelled meeting does not clear off the outlook calendar even thoug...
As per OOB functionality of Map view for Make a Reservation, all the available space appears in Olive Green Color. But for us it is appearing Olive green for few of the space and for few eve though the space is available, it is appearing in Grey colo...
Hi Community, i have an issue with the Workplace Reservations for Microsoft Outlook Add-in. The Add-In is configured for tessting purpose on a developer instance in a single user setup in Outlook. Searching with the Add-In in Outlook, doesn't come ba...
Looking to see how we can define a space that is reservable, visible, but only allowing that space or types of space to reservable after a defined date. The scenario is that we want staff to be able to begin making reservations for future dates, how...
We're trying to install the WSD Reservation Outlook Add-in in our lower level environment, and are getting an error: "This browser is not supported in this experience or This add-in could not be started." We installed WebView2 runtime into our device...
