What is the limit of dot walking in performer criteria?

jp_rayudu_0909
Tera Contributor

Hi all,

I have a question regarding dot-walking in performer criteria. Is there a limit to how many levels we can dot-walk?
I noticed that when I dot-walk up to 3 levels, the functionality works as expected. However, when I dot-walk 6 levels and save the performer criteria, the User field appears empty.
Additionally, when I download the XML of the record, it shows the entire dot-walked path, but the last reference appears truncated.

jp_rayudu_0909_0-1752493427484.pngjp_rayudu_0909_1-1752493571557.png it is supposed to be .u_wsd_infrastructure_support_group

 

2 REPLIES 2

Nilesh Pol
Tera Guru

@jp_rayudu_0909 It's best practice to limit dot-walking to a maximum of three levels for optimal system responsiveness. Deep dot-walking can lead to performance issues, especially in scripts and notifications, as it requires multiple database queries

Ankur Bawiskar
Tera Patron
Tera Patron

@jp_rayudu_0909 

It seems this is specific for a module in ServiceNow.

you need to check documentation for that

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader