What is the limit of dot walking in performer criteria?
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‎07-14-2025 04:53 AM
Hi all,
I have a question regarding dot-walking in performer criteria. Is there a limit to how many levels we can dot-walk?
I noticed that when I dot-walk up to 3 levels, the functionality works as expected. However, when I dot-walk 6 levels and save the performer criteria, the User field appears empty.
Additionally, when I download the XML of the record, it shows the entire dot-walked path, but the last reference appears truncated.
it is supposed to be .u_wsd_infrastructure_support_group
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‎07-14-2025 04:55 AM
@jp_rayudu_0909 It's best practice to limit dot-walking to a maximum of three levels for optimal system responsiveness. Deep dot-walking can lead to performance issues, especially in scripts and notifications, as it requires multiple database queries
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‎07-14-2025 05:04 AM
It seems this is specific for a module in ServiceNow.
you need to check documentation for that
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader