WSD Outlook Add-In shows no results

[alexanderk_ttin]

Hi Community,

i have an issue with the Workplace Reservations for Microsoft Outlook Add-in.

The Add-In is configured for tessting purpose on a developer instance in a single user setup in Outlook.

Searching with the Add-In in Outlook, doesn't come back with any free space. Searching in portal, with the same filter options, shows up spaces

Any idea where this issue is located? See attached screenshots also.

Thanks.

[stefanoperinott · Accepted solution]

Hi.

The rooms should have a capacity > 0 and need to have an email address.

Hope this helps.

Stefano

[alexanderk_ttin]

Mail address does the magic. Thanks Stefano.

[Arvid]

Hi Alexander,

In order to reserve spaces using the Outlook add-in, please ensure the spaces are configured to synchronize with the Microsoft Exchange Online (calendar provider). Otherwise the reservations can be cancelled, as the system expects a confirmation the reservation exists.

Regards,

Arvid