Hi Everyone,I am trying to hide the "Facilities Management Integration" section in Workplace Central Workspace. I created a client script and verified that it is executing, but the section is still visible.I also tried hiding all the fields within th...
Under WSD module, user a space record, there is a field named "Occupancy Status". If the capacity of the space is 2 and 2 users are assigned to the that space, then the "Occupancy Status" should be auto-updated to "Occupied". Current this field is no...
Hello Experts , I am trying to create a hierarchical tree-structured filter for a workspace dashboard, which should apply to the reports/visualizations within the dashboard.The filter requirement is as follows:Location (Top level)Expands to Campuses ...
Hi everyone,I’m facing an issue with the Scenario Planning module in Workplace Central and wanted to check if anyone else has experienced this.When I open any scenario, I expect to see the usual views like the floor map, stack plan, etc. However, ins...
We are delivering a sensor solution with occupancy and people count data that we would like to connect to WSD to show live real-time occupancy of office resources. What would be our approach to test this? We have tried the ServcieNow developer instan...
Problem:The Place Type is not getting updated in the Dev instance after changing the Space Type on a Space record.ReferenceI followed the steps mentioned in the below article:https://www.servicenow.com/community/wsd-blog/creation-of-a-place-types-for...
Hi everyone, I am currently working on WSD, where we have a page displaying highlighted horizontal cards that show space details (as seen in the screenshot). I am trying to implement a similar horizontal card on the homepage (for example, under the ...
I know OOTB that the workplace service activities will only be created in the order you have set in the Workplace Service. I am wondering if you can bypass the order and have them create multiple service tasks/cases at the same time without waiting f...
Hello Experts,We have a requirement to implement group-based location access restrictions in Workplace Service Delivery (WSD).For example:Users belonging to Group A should be able to access and book spaces only in the Gravity building.Users belonging...
Hi Community experts,We have a requirement in Workplace Service Delivery (WSD) where a specific space should only become bookable starting from 15 June 2026. Users should not be able to reserve or book the space before this date.We explored using the...
Hi Expert,I wanted to achieve the below functionality :As a meeting invitee, I want to be able to view the room reservation details and check-in to the reservation, so that I can easily participate in the meeting.Has anyone implemented something simi...
Hello experts,I am facing an issue with Workplace Map Studio in one specific instance.The desk/meeting room titles from the AutoCAD text import are not displayed in the map view, although:The data is visible in the native applicationReservation cards...
Hi Team, I am currently working on scenario planning, and I’ve noticed that the floor map is not rendering.Could you please help me understand the reason behind this issue?Thank you. @_raj_esh @Tanushree Maiti Need ur inputs please
Hi Tean, I am facing one issue in the demo portal which is preconfigured with WSD. It has some demo buildings. When I try to go to Workplace Central --> Space optimization --> Under Scenarios1. Click on All Buildings and open any one of the Building....
Hi everyone, I'm wondering if anyone has found a way to have shifts work for reservations made via the mobile experience. I found KB1180389 from March of last year, that indicates that it wasn't possible under that version of the tool. With the newes...