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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

How to add multiple RITMs of same Item

Hello All, I am looking for a solution, where the requirement is to add multiple RITM's under same REQ for the same Catalog Item. For example, User want to request for various Softwares (like Adobe, iTunes) in a single Request. Like, the user wants t...

  • Question

Reassign button customization for Smart Assessments

Hi Everyone,I am currently working with Smart Assessments for BCM (Business continuity management) scope, and we have a requirement to customize the Reassign button on the Smart assessment to pull in a filtered list of users only.I am not able to loc...

  • Question

ATF(Risk Assessment)

Hello,I am currently working on automating the Change module. However, I am encountering an issue where the change record remains in the New state and cannot proceed to the next stage because the risk assessment must be completed first.I am unable to...

  • Question

Resolved! Remove row action icon on a List in UI builder

Hello, we're currently using UI Builder to create custom page for customer. One of the requirements was to remove the "edit form" icon that is displayed at the row action level.I did find the "Enable quick edit" option that disables the edit - but ev...

  • Question

Add/remove related list a view with a script

Hi everyone      I have created a related list based on a relationship and now I need to add it to all sub classes of cmdb_ci. Is it possible to add/remove a related list with a script instead of doing it manually for every view in a class. Regards

  • Question

Flow Schedule

Hello I have a requirement please do helpRequirementSchedule a flow to run automatically every hour and another flow every 30 mins only between 8:00 AM and 10:00 PM (EST), on Monday through Friday

  • Question

Dashboard deactivation

hello team , how do i deactivate my recently create dashboard in Yokohama release.when i am trying to get in to PA dashboard table, i am not able  to find the newly created dashboard.Thanks 

  • Question

Resolve HR case flow via Agentic AI: Overview

Resolve HR Case using Agentic AI Overview    The Resolve HR Cases flow using Agentic AI is ServiceNow’s solution for automating and streamlining HR case fulfillment. Originally launched in May 2025, store focused on Resolve Non-Critical HR Case was t...

  • Article

Discovery Pattern Serial Number References

How come most of the OOTB patterns that create a reference to the cmdb_serial_number table set the column name "configuration_item" when the column doesn't exist on the table (the reference is named "cmdb_ci")? Am I missing something?  

  • Question
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