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What's NewPopular PostsCommunity HighlightsDiscover CommunityEventsMoreThe latest in CommunityPosted by jordancbaronSave $200 on your ticket to Knowledge + CreatorCon 2026Save $200 on Your Knowledge + CreatorCon 2026 Ticket H...Read MorePosted by laurentapiaUnleash the Power of Build Agents in the #BuildWithBuildAgent ChallengeOur annual #BuildWith ...Read MorePosted by AudriAYour #BuildWithBuildAgent Guidebook is Here.Hey ServiceNow Community! We can't wait to see what you create in our
#BuildWithBui...Read MorePosted by Earl DuqueYour Pre-Challenge Guide: #BuildWithBuildAgent starts November 12The Build with Build A...Read MorePosted by Kristy MerriamShape What Comes Next: Take Our 2025 Community Survey!You’ve built this Community into something incredible....Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by seanreganAI Experience by ServiceNow- the future of enterprise work with AI as the interfaceHow many companies are...Read MorePosted by Mike ScullyKickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide-It's Here! ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanamonZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanamonPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by Patrick DeCarl1Does business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsIts_AzarSpecialistCleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key LearningsI cleared the CIS-DF e...Read MoreIts_AzarSpecialistHandbook/Guide for Configuration Management Database (CMDB) Fundamentals On DemandHey everyone, I’m prep...Read MorePrasanna_PatilSpecialistService catalog to project creationHello All, We have a requirement in service catalog. Catalog form will
have a feild...Read MoreIts_AzarSpecialistBig News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to KnowFrom December 15, 2025...Read MoreJessicaLanRSpecialistA entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow?Tem uma coisa que eu a...Read MoreJessicaLanRSpecialistComo lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeçaNão adianta fugir: em ...Read MoreJessicaLanRSpecialistO papel do EM que realmente faz a diferença em projetos ServiceNowSer Engagement Manager...Read MoreRamya VSpecialistCreating Tasks from Calendar Interactions in FSM Dispatcher WorkspaceThis article explains ...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineServiceNow Exchange: [EMEA] Software Asset Management Office HoursHosted by Lolita Honkpo6 Jan, 202612:00 AM PSTEvent DetailsOnlineServiceNow Exchange: ServiceNow Impact Office HoursHosted by Lolita Honkpo6 Jan, 202610:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Platform Analytics AcademyHosted by Lolita Honkpo7 Jan, 202609:00 AM PSTEvent DetailsOnlineServiceNow Exchange: CRM AI AcademyHosted by Lolita Honkpo8 Jan, 202608:00 AM PSTEvent DetailsOnlineServiceNow Exchange: Platform Academy Ask the Experts: Knowledge ManagementHosted by Lolita Honkpo8 Jan, 202609:00 AM PSTEvent DetailsOnlineServiceNow Exchange: [EMEA] Hardware Asset Management Office HoursHosted by Lolita Honkpo13 Jan, 202605:00 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Saskatoon, we’re coming to you! If your CMDB feels complex, incomplete, or hard to trust, you’re not alone—and that’s exactly what this workshop is designed to fix. A strong data foundation isn’t just an IT checkbox. Your CMDB is the backbone for ...
As organizations increasingly adopt external Identity Providers (IDPs) to centralize identity and access management, establishing federated trust between systems becomes essential for secure API integrations. ServiceNow supports Third-Party ID Token ...
Hello experts!! I have an integrationHUB Etl record created to retrieve data using rest api, Im able to get the data and insert into a staging table but while testing it. I see below error. Please help me here. There was an error with the partial pr...
I am getting this "Undefined" where our Virtual Agent logo usually is located on the AI Search Fallback responses. The logo appears correctly on all other responses, just the AI Search Fallback shows this. Any ideas where this is configured?
I've been using User Experience Analytics but can't get down to seeing exactly which users have logged in. Is there a way I can see this? I'm an admin user.
Hello,Need help to implement belowCreate a incident in another system for particular group + categories using flow that should use minimum 3 sub flows SN 1 and SN21. check user exist or not, if not create a user2. Create a incident when a ticket is a...
Hi,Once the kb article is published, who is eligible to retire the kb article (who can retire the kb article) I see there are couple of community posts which are having different opinions. Can someone help me with the correct answer Thanks in advan...
The Payroll form isn't fully displaying for us. Even on an admin permission, the loading of the Payroll form appears to hang meaning that I can't right-click anywhere on the form to bring up the context menu. I also notice that all related lists ar...
Hi Team, I have requirement to show UI action button on Service operation workspace view which has been achieved and could see in SOW view but the functionality on the button is not achievable. We have the requirement to create Risk assessments separ...
In the world of technology, we often face a familiar dilemma: should we buy a ready-made solution or build one ourselves? I was reminded of this during a recent AI proof of concept (POC). We were working on a voice-based AI agent, and just as we were...
Hi Community,I would like to understand whether it is possible in ServiceNow to automatically generate an explanation or summary of attached documents using Generative AI.For example, when a user uploads a document (such as a discharge summary, invoi...
Hi Everyone,I would like to understand whether ServiceNow provides any out-of-the-box (OOB) document summarization skill using Generative AI.Use case:When a user attaches a document (PDF/Word, etc.) to a record, I want to display a “Summarize Documen...
Hello,I have two questions regarding ATFs as it relates to UI Actions for a scoped app using workspace. I had existing ATFs that were working fine, but now that we are moving to Zurich, 10 of them no longer work. All of these do use a Run Server Si...
We're excited to announce that AI Voice Agents are now live on the Now Platform! AI Voice Agents bring natural, human-like conversations to your customer and employee experiences—answering questions, resolving issues, and completing tasks through v...
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