convert UI Action to List Action in Workspace

Hi,I created a UI Action on wm_task record that convert the form the pdf in a specific format and download the file to the login user computer.Now I want to do the same Action but on a List so that the user can choose multiple records and click on th...

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Model Category is not equal to model Category

When I open an asset record that satisfied the below condition:  'CI Class' field of asset's 'Model Category' does not match to the class of the CI that is linked to the asset THEN I should be able to modify the 'Model Category' field of the asset. C...

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Odd error when running Debug in Discovery Pattern

We have been trying to trouble shoot some inconstancies in some of our IIS Service Maps.  More on that another time, but for now, this error is putting a major road block in our debug testing when working in the pattern designer.  The odd thing is th...

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• Service Mapping

Could not find a record in sys_hub_flow_version for column version_record referenced in this update

I got below error when I tried to move an update set include flow design, how can I resolve it? Error: Could not find a record in sys_hub_flow_version for column version_record referenced in this update

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Troubleshooting 'Action strategy job trigger failed' error message

I am running 'GAF - Run Offline Flow job' and getting the error message 'Action strategy job trigger failed' and it stops at 70% progress. Has anyone encountered this error? Any suggestion for the troubleshooting? Please guide/help.

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Attachment security on HR Cases - outside of Evidence on Employee Relations

Our HR Agents are asking for a way to attach documents to any HR cases and have an option to make them not visible to the Subject person. These are cases that are not necessarily Employee Relations cases where the Evidence tab is available, but there...

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• Employee Document Management
• Human Resources Service Delivery

Getting error Unsupported screen in NowMobile

Getting error Unsupported screen in NowMobile I want to create a input screen in NowMobile App so that we can enable AI Lens for the same. Create a new input screen as well and added in under Quick link section.But when trying to open the form, it is...

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Unable To Start New To ServiceNow Learning Plan

Hi, I'm trying to go through the New To ServiceNow Learning Plan and I've gotten stuck on the "Fork Repository and Import Application for the Importing Data Module" exercise section of the course. I've forked the GitHub repo for the NeedIt applicatio...

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How many days prior to/late to employee start date was the Catalog Item submitted

Hello Everyone, I am looking for a way to see how many days prior to OR late to employee's start date was the specified catalog item submitted. We basically want to see if requestors adhere to the requirements we've set - are they submitting them pro...

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Knowledge article user criteria

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CSDM, Escalation, and Who Supports It (Dynamic CI groups and separation of responsibilities)

CSDM is by far, simultaneously the most confusing thing and yet the most obvious thing. We are trying to implement it at my University and I have trapped myself in a logic hole and am not sure how to get out. Our plan today is to...(1) Adding the Ser...

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CSA Badge Not Received After Passing Exam

Hi Community,I urgently need assistance regarding my CSA badge. I successfully passed the CSA exam more than three days ago, and in My exam section, it clearly shows that I have passed. I also received the official scorecard from PearsonVue confirmin...

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Need to join case table with asmt_assessment_instance table . I did but only getting 7 record

I joined asmt_assessment_instance table with case table . please see my where clause asmt_task_id = cse_sys_id && (asmt_metric_type='855bde6f1bcf22502b80ea82b24bcbdd' || asmt_metric_type='a19ea66b1b8f62502b80ea82b24bcb7c') since I only want to includ...

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Created a custom Table and Created a variable on a record producer which is reference to that custom

1. I have created a custom table in CSM scoped application. and I have created a record producer to create the records in that custom table.2. On that record producer I have created a reference type variable which is referenced to that custom table.3...

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