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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Offline Mode - Exposing a Catalog Item

Hi, we are in the process of building a POC for Offline Mode on Now Mobile. I would like to expose a Catalog Item to the Offline cache and have installed the Offline Support plugin, set the Now Mobile app to be available Offline together with the var...

  • Question

De-duplicate task

As per the document, if IRE finds out duplication then it updates the CI instead of creating a new. "After an initial import, the Microsoft Intune device ID, connection name, and Discovery Source are populated in the Source [sys_object_source] table....

  • Question

Agile Development 2.0 using Servicnow

Introduction to Agile and ScrumAgile is a set of guiding values and principles that promote an iterative and incremental approach to software development.Scrum is a specific framework with defined roles, events, and artifacts used to implement Agile ...

  • Question
  • Agile Development

Hide Group name from Resource tab from Project Workspace

Hello Community, Want to hide group name from the Resource list which is shown in this image. User and group with pps_resouce role are allowed to show in this list in Project workspace but my requirement is to show only individual resource rather tha...

  • Question

How to calculate the day of the year

How to calculate the day of the year  like   Today Tuesday October 24, 2023 is ...Day 297 

  • Question

Table ACL vs Field ACL

If a table ACL allows everyone to access the table, but there is also a field ACL on a specific field that allows only the admin role, which one takes precedence?In this case, will everyone be able to access the field because the table ACL is open to...

  • Question

Cross scope privilege Error Message

In ServiceNow, when I'm saving a Task by clicking Save and Closed: I'm getting the below error message:Execute operation on script include 'GlideEntitlementAPI' from scope 'Markets Request' was denied. The application 'Markets Request' must declare a...

  • Question

Lab 4.2.1 Create Access Control

hi, i have a question wrt the steps to Establish ACL Rules for the Incident table for this particular lab.  i have tested the same steps on Xanadu and Zurich instances and both platforms yielded the same results. even after creating the ACL rules for...

  • Question

How to enable workspace search to open in a tab in configurable workspaces

In the Agent Workspace, when using search the results opened in a new workspace tab. This allowed the user to switch between tabs, quickly open new tickets or review the existing ones. The search results in Service Operations Workspace now open over ...

  • Question

Unable to find 'AI Connector' utility in Virtual Agent

Hi,I want to integrate AI Agent Bot in my VA topic. I think for that I need 'AI Connector' utility for that. I am in SNow Zurich version.Issue is that I am not seeing the 'AI Connector' utility option in the VA topic designer. Please help me understa...

  • Question
  • Agentic AI
  • Virtual Agent
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