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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Its_Azar Specialist MCP and ServiceNow: Enabling Context-Aware AI with LLMs I have been exploring around creating a few MCP server... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Virtual Experience: Breaking the vicious IT ticket cycle with autonomous o Hosted by Carrie Lea 30 Jun, 2026 05:00 AM PDT Event Details Online Virtual Experience: Breaking the vicious IT ticket cycle with autonomous operations Hosted by Carrie Lea 30 Jun, 2026 05:00 AM PDT Event Details Online ServiceNow Exchange: Office Hours: Cloud Cost Management Hosted by Abigail Lavadia 30 Jun, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT - The Zero Touch Journey Across Your Application Lifecycle Hosted by Abigail Lavadia 30 Jun, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: What's New in Australia - Security Center Hosted by ServiceNow 30 Jun, 2026 10:00 AM PDT Event Details Online REGISTER NOW – SNUG Main Meeting in London on 2nd July Hosted by Will T 2 Jul, 2026 01:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Service Mapping Usage

Hi, I am looking for the use cases which explains how the below Personas use Service Mapping in their daily work for efficiency.  Change Owners / Change ManagersThanksMoin

  • Question

ATF Custom UI action issue in workspace

While working on ATF for the Compliance Workspace Control Objective (sn_compliance_policy_statement) record, I noticed that in the latest patch a new lifecycle is introduced with a Publish UI action. When moving the state from Approve to Publish usin...

  • Question

Bia dependency Table error query on workspace

Hi everyone,I created a new field, u_depends_on_name, on the sn_bia_dependency table.Some users are receiving the following error when they try to filter on this field:Part of the query on sn_bia_dependency has been ignored because of insufficient ac...

  • Question

CMDB data source

If ci populated in cmdb ,it ill show the discovery_source right ex:servicenow,sccmhow that valueis showing  whether its servicenow,manual entry,sccm i want to know what exactly happens in background

  • Question

Is anyone validating discovery data before it reaches the CMDB?

Curious how others are approaching this.Most discussions focus on Discovery, IRE, transform maps, and reconciliation after data enters the CMDB.I'm interested in what happens before that.Are teams validating things like:duplicate identifiersconflicti...

  • Question
  • Data Health Tools

virtual agent chat window not avaliable in service portal

Hi Team,I am working on the ServiceNow Virtual Agent learning task that requires accessing the Password Reset Instructions KB article through the Open Chat Window in the Service Portal.However, the chat window is not appearing in the bottom-right cor...

  • Question

Micro certification

 i can not see the Populate and arrange the VTB1.Navigate to your favorited item: My Incidents2.Select the 3 On Hold incidents (INC0000054, INC0000017, and INC0010005) and use the Actions on selected rows feature to add them to your VTB.3.View your V...

  • Question

Where Should I find my Form Builder logo/banner

After the Prod to DEV cloning we lost the this Now Logo. Now i am unable to find the location of this logo. For other places my company logo is visible their no issue only in Form Builder page Now logo is not visible. Help me where i can find this lo...

  • Question

An Exciting Opportunity to Become a 2025 Rising Star

          Get ahead. Grow. Shine. Become a ServiceNow Rising Star.      If you enjoy sharing your experiences with others then this program is for you.   You can become a 2025 ServiceNow Rising Star when you submit you...

  • blog

Learning Moves Faster Together

The ServiceNow Ecosystem can feel much easier to navigate once you realize you don't have to figure everything out on your own.   This week, we're focusing on how the community itself can serve as a navigation tool. Asking questions, sharing experien...

  • blog
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