ServiceNow Community

How do we add reference qualifier for list collector in catalog item.

I have a list collector field in catalog item which is referencing the asset table called u_st_hsm. I have to populate fields on the list collector based on another variable in the catalog item called location_2 . I also need to add another filter f...

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Data stream failed with com.glide.transform.transformer.exceptions.record.recordsizetoolargeexceptio

Data stream failed with com.glide.transform.transformer.exceptions.record.recordsizetoolargeexception: size of full record exceeds configured max buffer allocation of 0 bytes and I am pulling only one record from the JDBC server.

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Adding Agent Assit to CSM/FSM Configurable Workspace

I am trying to configure Agent Assist to CSM / FSM Configurable Workspace. So far I have done the following:1. Created a new record 2. Created a new record 3. Created a new record4. Updated the recordI am still not able to see agent assist in the wo...

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, I started my ServiceNow journey back in late 2016 and was immediately blown away by the ServiceNow community. The amount of knowledge sharing, free informati...

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Expand Code Search tables

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Ever used the out-of-the-box Code Search, for example using Studio or SNUtils? And noticed that it will return a lot, though you might miss some artifacts? F...

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Contextual search results(formatter) in workspace

Want to add the field "Contextual Search results(type-formatter)" to my CSM configurable workspace. Already added it in the default form view, but not visible in the workspace. Also tried using Form design but no use.

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CSM Configurable Workspace

We can now assist can be configured with OOB Agent workspace for ITSM

Hi All, Can someone please help me how to get now assist configured with OOB Agent workspace for ITSM?? Regards,Amit

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User access provisioning

Hello,I have a requirement to automate user access provision between SailPoint and ServiceNow.For any new user access, user has to raise a SailPoint request, when approved there, it creates REQ/RITM/SCtask at SN end. In one of the variables of RITM, ...

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"Add" UI action

Hello all, I am trying to create an "add" ui action for a related list. When "add" is selected, it needs to open a list view of a custom table I created, in a separate tab. From there, the user needs to be able to select multiple records, select "add...

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Employee Profiles can be generated for active users only. when I am trying to add Employee profiles

When I am doing the following steps, I get error message: Employee Profiles can be generated for active users only. My record is active. Heres the info I have entered below: Any suggestions?

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Learn to Integrate ServiceNow with Salesforce using REST API and OAuth 2.0

Integrating ServiceNow with Salesforce using REST API and OAuth 2.0 Are you working with both ServiceNow and Salesforce? Integrating these two platforms can streamline your processes and boost efficiency. Here's a step-by-step guide to help you int...

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Incident Management

Could you please anyone help me how to do integration from jira to servicenow

Could anyone please help me how to configure integration from Jira to servicenow with the help of jira spoke where I want to create stories in servicenow from Jira. This is a unidirectional integration where jira act as a source and servicenow act as...

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Can anyone please share the documentation of SailPoint Integration with Servicenow

Could you please share the documentation on how we can implement/configure SailPoint integration with ServiceNow.(with and without using spoke) @Ankur Bawiskar @Dr Atul G- LNG

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Can SharePoint Spoke be used instead of OneDrive Spoke for SharePoint Policy Authoring?

A client of mine has a lot of sensitivity when it comes to their OneDrive data and is confused and concerned with why they need to provide OneDrive credentials for a SharePoint integration to enable policy authoring. I admit I am confused by it as we...

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Unable to see the post button for work notes on a particular incident

A specific user group is unable to see the "Post" button for work notes on one particular incident in the production environment. For all other incidents, the button appears as expected. Additionally, I can see the "Post" button for the same incident...

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