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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

attachment validation using UI Action

Hello Experts, I have an existing UI Action which sets some alerts and mandatory field validations on click on the button. In addition to the existing behaviour, I need the UI action to validate if attachments are attached to the record while submit....

  • Question

Redirect Record Opens to SOW Workspace for Specific Role

Hello AllI have a requirement in ServiceNow where users who have the x_example_role should continue to have their landing page in the Native UI (UI16). However, whenever they click on any record from a list view, open a record from a report, or acces...

  • Question

unable to format 07/24/2020 error in Tranform map

I have two date fields that i am mapping in my Tranform map the source date field has the following format - mm/dd/yyyy <time>  there is no existing date format in ServiceNow that matches that.  Also i need it the instance format - yyyy-mm-dd<time> I...

  • Question

Need Help: Highlighted Values on Workspace Home Page (Task Table)

Hi Experts, I recently added Highlighted Values for VIP users in my SOW Workspace for both sc_task and incident records. The highlighting works correctly when viewing each list individually.However, I would like the same highlighting behavior to appe...

  • Question

How to know the configuration of Automatic populate of TO email address

Hi Community, When I open the ticket-related emails and select ‘Reply’ in Outlook, the ‘To’ field is automatically populated with a default email address. Could you please advise where this configuration is set or how we can review it?@Ankur Bawiskar...

  • Question

using flow designer I want to trigger assign to

in custom table with list field group refer to group table.i want create some custom task using sheduled job.scheduled job run  every 6 months.department field contain multiple values eg: Group1,group2,group3.newly created task assign to needs to be ...

  • Question

How to enable ITSM module in SOW?

Not able to see ITSM Menu on SOW, only express lists are showing. LIST SNC is not showing, as required plugins are installed

  • Question

Send email on user deletion

I'm unable to see email sent to user after deletion in Notifications > emails, please have a look at this issue (function executeRule(current, previous /*null when async*/) {    var mail = new GlideEmailOutbound();    mail.setSubject("User Deleted: "...

  • Question

Redirect users to Workspace based on role

Hi,I have created a custom application and a custom Workspace.I want users with a specific role to be redirected to the Workspace after login.If a user does not have the Workspace role, they should be redirected to the normal nav page.What is the bes...

  • Question

Copy Fields from problem record to Change Request in workspace

In Problem Management, my understanding is that when creating a Change Request from a Problem record in a Workspace, we do not use a regular UI Action. Instead, ServiceNow uses a Declarative Action Assignment, which passes a payload to grab values fr...

  • Question
  • Service Operations Workspace

Make reference field clickable to record

Hi,I have two reference fields on 'sn_customerservice_case' table. Why one of them has the option of 'open record' (preview) and the second one has not

  • Question

Scrolling down to form field in workspace

Hi Experts, I am using workspace and I want the case form to be scrolled down to the closure code field as soon as user clicks on resolve button UI action. Is there any possible client side method to do this?

  • Question
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