ServiceNow Community

Hide New Button on Simple List Widget Instance

Hi Everyone, I need to hide the New button from the simple list widget instance when user clicks on show all link. I tried to add show_new JSON available in the community under Additional JSON options however, still the button is visible. I'm in Zuri...

Question

Can we make AI Agent to auto populate assignment groups for Incident Management ?

Can we make AI Agent to auto populate assignment group for Incident Management.I can see there is no OOB Agentic workflow for this.

Question

Lists and Filters Lesson

Hello, I'm having issues with the Lists and Filters Lesson validating. Attached is what I see. To my knowledge, I followed the steps. I'm unsure what the issue is.

Question

Resolved! I need Prep suggestions for CSA exam

Hello everyone I am gearing up for the CSA exams. I have followed the ServiceNow University Path, but i need mire practice materials. So please share your pointers and materials. Thank you! Thank you!

Question

How to send a Request back to last approver if the next approver has any queries ?

We have a use case that a Request should be sent back to last approver if the next approver has any queries/concerns on the Request. Example : If I raise a request and request is approved by my manager, in case my senior manager has any query, they c...

Question
Architect

i need some good tips for CSA exam..?

how can i clear my CSA exam in first try and some imp tips?

Question

Help Integrating ServiceNow Dynamic Translation with Google Cloud Translator Spoke

Hi Everyone,I’m trying to set up ServiceNow Dynamic Translation using the Google Cloud Translator Service Spoke. I’ve completed the installation and successfully obtained both the JWT token and OAuth token.I have enabled the dynamic translation attri...

Question

"Legacy" Data Certification - Data Certification on Core UI (UI 16)

Note: The com.snc.certification_v2 plugin is currently in the process of being deprecated in favor of the newer Data Certification experience delivered by CMDB Workspace Plugin(s) & Documentation Plugin Id: com.snc.certification_v2Documentation ov...

Article

CSA

Do i need around 300 points for a free trial ?

Question

Please explain the concept of review and track the end of life (EOL) software products

Hi Folks, I am trying to explore and understand the different sections in Software Asset Workspace. I am not able to understand how the data to be populated in the Lifecycle Management dashboard section. I also have gone though the doc link https://...

Question

Make field Comments Mandatory when fail to certify on Data certification tasks

we have installed Data certification plugin. When assigned to failed to certify the certification element, we want to Make comments Mandatory. And also, Not allow assigned to certify empty values of Certification elements in certification task.

Question

Resolved! CMDB health dashboard not working

Hey Experts, Require ur help/insights on CMDB health dashboard. When I open the dashboard it shows N/A even though the records are present in CMDB.How can I get it to show the output?TIA

Question

Notification to multiple users

Hi all, we have a requirement to send a single notification to more than 100 ppl from servicenow , right now when we try it, in recipient list email logs only 30-40 users are getting the notification is there an option to enable it for more than 100 ...

Question
Incident Communication Management

Is there a way to create a walk-up appointment during a catalog item workflow?

I have tried doing it through a workflow script, a business rule, and event trigger into a Flow. Nothing seems to meet all requirements. Workflow script, no errors but no appointment. Business rule and Flow, I cannot seem to map the variables from...

Question

Making a Script-calculated Risk Assessment Metric Read-Only

We have implemented a Risk Assessment for Change Management where one of the metrics is populated via a Script. This script automatically retrieves data from the CMDB to determine the answer.However, when the Risk Assessment pop-up (modal) appears, t...

Question