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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining for Source-to-Pay workflows Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 28 Oct, 2025 08:00 AM PDT Event Details Online ServiceNow Meetup #8: Warszawa Hosted by MichałG 28 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 28 Oct, 2025 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Sharing real World CSDM Data?

Someone eager to share real world data of their CSDM Tech Services/Offerings? Over time i saw a lot of different approaches how to model the Technical part of the CSDM and more i know the more i get confused. Is someone willing to share some excel ex...

  • Question

Email Account OAuth 2.0 refresh tokens after clone

We are using OAuth 2.0 for our email accounts in ServiceNow, and while following this guide we have been successful in configuring several email accounts this way:https://docs.servicenow.com/csh?topicname=t_SetUpOAuth2ForEmail.html&version=latest The...

  • Question

Resolved! OnLoad Client Script is not working with GlideAjax

OnLoad Client Script:function onLoad() { var ga = new GlideAjax('global.TestingClientSide'); ga.addParam('sysparm_name', 'onLoadTest'); ga.getXMLAnswer(callbackFunc); function callbackFunc(resp) { alert(resp); g_form.setVa...

  • Question

User should not be able to raise incidents via self service

Hi Team, I have a requirement that users should not be able to raise incidents via self-service view.To restrict this, we have disabled the UI Action - 'New' from the Self-Service module. But some users are searching incident.do and the form is getti...

  • Question

How to toggle currency in workspace related list?

In UI16, I can toggle to view between original currency and local currency. However, in workspace, I can only see my local currency. The original currency is EUR. 

  • Question

Now Assist in Virtual Agent Direct Answer for Single Matching Topic

Hi Everyone, we have setup Now Assist in Virtual Agent and one of our Managers has a request to reduce the "Thinking Information" the Agent shows. They find it a bit overboard when there is a direct topic match for the request (see example below).Do ...

  • Question

Many groups need access to the same Quick Message.

Hi,I created a quick message, but I'd like to make it available to more than one group. Currently, I can only select one group at a time. Is it possible to grant access to quick messages for multiple groups? Have you had any experience with sharing q...

  • Question

Examen lieu

J'aimerais savoir est-ce qu'il y a un centre d'examen à Lyon, France ?Merci à tous

  • Question

I want to add an intent to a NLU Model

I want to add an intent to a NLU Model while training the model iam getting as error as:Error Message The system encountered an unexpected error and couldn't complete your request. Please contact your system administrator for help or try againhow can...

  • Question

Fetch the file from SFTP server and once processed in ServiceNow, move the file to Processed folder

Hello, I want to fetch signed offer letters from SFTP server hosted by Avature to create ServiceNow EDM records and once that CSV file is processed in SNOW. We need to move it to processed folder. Currently we are thinking to use Data source and SFTP...

  • Question
  • External Content Connectors
  • Integration hub imbedded into flow designer
  • Workflow Data Fabric
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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