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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Register Today for the NJ SNUG! Hosted by aditibansal2581 24 Mar, 2026 07:00 AM PDT Event Details Online Community as a Compass: Using Community as a Navigation Tool Hosted by jasminecole 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Meetup #9 in Poznań! - 24.03 Hosted by mgorzkowski 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (AMS) Hosted by Abigail Lavadia 24 Mar, 2026 08:00 AM PDT Event Details Online What's New in the Q1 store release for Workplace Service Delivery Hosted by seemasingh 24 Mar, 2026 08:00 AM PDT Event Details Online Govern AI Assets and speed up onboarding: Use Process Mining to optimize AI Control Tower workflows Hosted by seemasingh 24 Mar, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

create issue only conrol owner

ifanyone know “Only the Control Owner or a member of the Owning Group for the control may create an issue.” Any other users (not the Owner or Owning Group members) are prevented from creating an Issue

  • Question

How to disable now assist execution (view AI steps)

Hello Everyone, Is it possible to disable the View AI steps?, it is just showing the logs of which AI agent or topic has been executed. It is showing in AI agent studio testing page and NAP

  • Question

Service Portal text box text disappears

I am facing an issue in Service Portal where the text entered in a widget textbox disappears within a few seconds. This happens only in one instance, but in another instance the same widget works correctly. The widget code (client, server, HTML) is i...

  • Question

Report suggestion

Hello Team ,  Current report is showing in Seconds, is there any options to convert in hour please?attached is for  your reference 

  • Question

Now Assist for ITSM: A recommended approach to implementation

Attached is a white paper I have authored which shares an approach to deploying Now Assist for ITSM. This should be useful for anyone unsure of where to begin, and identifies some key challenges to watch out for on the Now Assist for ITSM adoption jo...

  • blog
  • Change Management
  • Incident Management
  • Now Assist

Issues with attachment file size in Import Set load data

I am trying to upload an excel sheet with 45000 rows in Import Set. The upload is failing and I am getting an error. I checked the Import Log and found out this error - File /glide/nodes/ven069459_16037/bin/../tmp/ids22e8500efb3fb6509bbaf9ce45efdc82....

  • Question

Best practice for site-level issues on Locations (OOB?)

Hi all, I’m trying to understand the best way (ideally OOB) to manage site-level issues/notifications in FSM. Use case:Field engineers need to see important site conditions (e.g. H&S risks, asbestos, barriers) whenever they attend a location, on both...

  • Question

ServiceNow University SSO loop issue

I can log in to servicenow.com with my ServiceNow ID, but when I try to open Now University I get stuck in an infinite redirect loop between the SSO login page and the University URL. I never reach the University home page or my course. I have alread...

  • Question

Now assist in Virtual agent

Hi,I have activated now assist in virtual agent . Now in now assist virtual agent i want actions tab to come similar to the virtual agents . And also i want to change the support number or give more options other live agent over there . I want like a...

  • Question

CMDB Read role required for catalog intake forms using lookup value?

We have a catalog item leveraging a look up value on the CMDB table for users to request decommission or backup / restore of specific devices. Historically we have not seen an issue, today a user raised an access concern and was unable to add or look...

  • Question

Risk assessment is not showing in SOW

Hi Team, After Upgrade Risk Assessment is not showing in SOW, In Native UI it is showing in Related Link. Any Help??

  • Question

Service Portal text box text disappears

I am facing an issue in Service Portal where the text entered in a widget textbox disappears within a few seconds. This happens only in one instance, but in another instance the same widget works correctly. The widget code (client, server, HTML) is i...

  • Question
  • Case Management
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