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The action details for this flow have been removed according to the report retention policy.

GangWang
Tera Contributor

Before the Australia release of the PDI, I only needed to set gs.setProperty('com.snc.process_flow.reporting.level', 'FULL'); to view the full execution details of a Flow. However, in the Australia PDI, this setting no longer seems to work. It shows the message: “The action details for this flow have been removed according to the report retention policy.” As a result, I’m unable to view the detailed execution status of each action within the Flow.

1 ACCEPTED SOLUTION

Tanushree Maiti
Tera Patron

Hi @GangWang 

 

In Australia version , it is there. Can you double check.

Activate flow reporting 

Flow execution details retention 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

5 REPLIES 5

Tanushree Maiti
Tera Patron

Hi @GangWang 

 

In Australia version , it is there. Can you double check.

Activate flow reporting 

Flow execution details retention 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

It works after I followed the documentation Activate flow reporting.

Thanks.

Ankur Bawiskar
Tera Patron

@GangWang 

I think your flow context is older and instance might have 

Did you check in sys_flow_context when was the created date for that record?

Flow execution details retention 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@GangWang 

check this KB

Resolve Artifact not found error when opening a flow context 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader