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05-10-2026 08:22 PM
Before the Australia release of the PDI, I only needed to set gs.setProperty('com.snc.process_flow.reporting.level', 'FULL'); to view the full execution details of a Flow. However, in the Australia PDI, this setting no longer seems to work. It shows the message: “The action details for this flow have been removed according to the report retention policy.” As a result, I’m unable to view the detailed execution status of each action within the Flow.
Solved! Go to Solution.
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05-10-2026 09:06 PM
Hi @GangWang
In Australia version , it is there. Can you double check.
Flow execution details retention
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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05-10-2026 09:06 PM
Hi @GangWang
In Australia version , it is there. Can you double check.
Flow execution details retention
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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05-10-2026 10:26 PM
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05-10-2026 09:32 PM
I think your flow context is older and instance might have
Did you check in sys_flow_context when was the created date for that record?
Flow execution details retention
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-10-2026 09:45 PM
check this KB
Resolve Artifact not found error when opening a flow context
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader