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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: ServiceNow Security Academy: What you need to know secure your instances Hosted by Lolita Honkpo 14 Oct, 2025 08:00 AM PDT Event Details Online Webinar | Pioneering the Agentic Future of Work: ServiceNow's AI-Native Employee Experience Hosted by Sandra Robles 14 Oct, 2025 08:00 AM PDT Event Details Online In-Person ServiceNow Event: Connect x Accelerate 2025: The Integrated Risk and Security Symposium Hosted by Priscilla Muiua 14 Oct–16 Oct, 2025 08:00 AM PDT Event Details Online In-Person ServiceNow Event: Connect x Accelerate 2025: The Integrated Risk and Security Symposium Hosted by Sarah Wood 14 Oct–16 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 14 Oct, 2025 08:30 AM PDT Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 14 Oct, 2025 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Incident and Change Impacted locations

Hi, We have a requirement to be able to view impacted locations on changes and incidents as described below. This seems to demand a high amount of processing for each change/incident, especially as unique sites are being requested.  Show a related li...

  • Question
  • Change Management
  • Incident Management
  • Reference Architecture

other Category option are not visible based on script

Hi Everyone,I have used to below script to display Task categories(12 Category option) based  Three Assignment group(Workforce Management - APAC,/EU/US) ,But other Task categories(20) are  also not display to other Assignment groupsfunction onChange(...

  • Question

Wrap Up Code- Configuration

Hi,I'm trying to configure wrap up code for interaction but it is not working as expected.When I'm clicking on END CHAT UI action button on SOW the chat automatically gets closed and I don't see the wrap up pop up.Below are the screenshot  

  • Question

Zurich Release – MFA Is Now Mandatory

The Zurich release of ServiceNow has introduced an important change that impacts every user: Multi-Factor Authentication (MFA) is now built-in and mandatory.For a long time, MFA has been recommended as a best practice to secure accounts. But with Zur...

  • Question

Virtual agent fallback options not working

Hi,We have a very basic scenario like when the User types a query in the chatbot and1. If there is no information available in the knowledge base or no catalogs are defined , then the chatbot responds saying it cannot provide any assistance.The probl...

  • Question

Resolved! How to enable 'Appointment category' in Schedule appointment widget

Hi,I’m trying to enable the 'Appointment category' drop-down in the ‘Schedule appointment’ widget (widget name 'EE Appointment booking').Has anyone done this before or knows how to configure this so it becomes visible?you can see that this is availab...

  • Question

Architecture Excellence (ArchX) is Here!

    Architecture Excellence (ArchX) is Here!   Architecture Excellence (ArchX) is a cohort-based learning program that is tailored for individuals with 1-3 years experience who are earlier in their architect career or looking to transition into arch...

  • blog

How Module Access Policies Work for Script Type

Hello All, As I'm using Field level encryption 1st time So, while creation of module access policies there is script type. Could you please explain me how we can use business rule? let's take TATA_IPL table and "tata_ipl.admin" role should have acces...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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