ServiceNow Community

Email reply should update the "sc_task" state

Hi experts, I have a requirement where when an "sc_task" is created then I am triggering an email notification to custom DL "greendoor@cba.com" which is not there in servicenow. The notification body will have "Please Onboard the user". Then when "gr...

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TPRM Vendor Risk Management Workspace - Add ReadOnly role to access

Can anyone direct me in the best way to Provide Certain Users with Read-Only Access to the GRC: Vendor Risk Management Workspace without having to create a Ton of ACL'sThe users do not need write/create/delete access only ReadThis OOB Role contains t...

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TASK 4 - Assessment simulator task 4: Create a Visual Task Board (VTB) ISSUE

When I select the 3 Incidents, this is what I get: You have no Freeform Boards

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Left side menu in Service Catalog Form

Is it possible to add a left-side menu to a Service Catalog form in ServiceNow, where clicking on a menu item navigates the user to specific sections of the form, and selecting a section also displays its corresponding subsections?

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PDI Reclaim Warning

Hey, I’ve been working on my PDI but was inactive for about 10 days. Yesterday I received a warning email saying that my instance will be reclaimed on Jan 22. I logged in and woke up the instance, and noticed that some of my newer work wasn’t saved, ...

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Unknown Error in Report

Hi Team , Why SLA due is showing unknown ?Thanks for your time !

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Can we redirect approvals?

Dear flow experts, How can we re-direct the approvals from one approver to another? Best Regards,Ashwini Pingle

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True or False? CSDM Data Foundations Dashboard metrics should exclude Retired CIs

Our Business Applications without App Service Relationships metric shows 3100 non-compliant business apps. This isn't useful, because 2200 of these business apps are Retired. The metric should allow filtering to only show Business Apps that are Oper...

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How to integrate security incident with microsoft azure Logic app

I am new to integrations. I have a requirement to create security incident when alert is triggered in logic apps also to update the Security incident when alert at logic apps gets updated. Can anyone help me on this ?

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Highlight Selected Tab in SOW

Hi All, does anyone know how to get control of the top level tabs in Workspace? We are looking to style the "selected" tab but cannot find where we can touch this.Thanks, Jim

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"Combo" field while scheduling the Insance Suite Scan

Hi Everyone,I am trying to schedule a Instance suite scan and am unsure of Combo field. combo field is referring to scan_combo table and the table has Sources and Targets list type fieldsAnysights are highly appreciated. Thanks in Advance!!

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Registration - Certified System Administrator (New)

How to register for the new format to become a certified system administrator?In the application summary: What information should be entered in the "apply" field?

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Finance request forms dealing with other currencys

Good morning everyone, i've been creating finance request forms for my firm's finance department and have a request that i am not sure how to proceed in developing.Currently, when someone purchases an item in another currency we want to see the curre...

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CMDB Health Dashboard, under compliance shows " No Data Job Completed, however there were no CIs"

HI Community, In CMDB Health Dashboard, under compliance it is showing as like this "No data availableJob Completed, however there were no CIs available to evaluate" what does it means? where i need to check this and for other 2 completeness and corr...

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Remove approval on the basis of variable choice selection.

I need to Remove the approval on request level when “add” is selected in the variable “Need to do?” question, without changing the Catalog Item Request workflow configuration. How can I do it?

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