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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Project Insights Engine: What Gets Surfaced and Why

What is Now Assist for SPM Project Insights?   Now Assist for SPM continuously monitors your project data and delivers AI-generated insights directly to project managers — surfacing risks, delays, and opportunities without requiring manual review of ...

  • Article
  • NowAssist
  • NowAssistforspm
  • Project Management
  • project workspace
  • SPM

active install is false in cmdb_sam_sw_install table

Hi all,I'm investigating install records where active install is false even though there appears to be only one software install row per Ci.What I already validated so far, Affected records are from Discovery source = ServiceNow.all of my same record...

  • Question

Saved Favorites -Catalog Items

I have EC and users have saved a catalog Item as a favorite. Continued Improvement required a move from one catalog item to another. However, users with the [saved favorites] of the original is still able to create requests using the old form. What i...

  • Question

Azure Group Provisioning not removing users from ServiceNow Groups

Hello all, I have come across an issue with ServiceNow and Azure Provisioning.  I have user and group provisioning with SSO working but when a user gets removed from a group on Azures side, they are not removed from ServiceNow groups. Adding users to...

  • Question

SLA Visibility in Employee Center

Hi Team,  SLA Visibility in Employee Center users want to see how much time is left on the SLA for my Requests and Incidents,So that they can monitor progress and follow up if the SLA is breached, maintaining transparency.

  • Question

Trigger Survey with flow designer

Hello, I was trying to trigger a survey using flow designer , but the survey is being sent without questionsdoes anybody know why ? thank you for your help 

  • Question
  • Advanced Work Assignment

Last activity of SAAS products - Microsoft

Hi,I am currently reviewing the Microsoft SaaS integration data in the Software Subscription table and wanted to share an observation regarding the Last Activity field.Under the Microsoft SaaS integration profile, I reviewed the following products:Bu...

  • Question

Matching rules for multiple COEs

Hi, I have a query: Is it possible to implement load balancing using matching rules regardless of agent skills or the COE table on which a case is created?Additionally, can capacity be automatically freed when a case is moved to statuses such as Awai...

  • Question

Australia and Rapid7 InsightAppSec Application VR Integration

Do you have Rapid7 InsightAppSec Application VR Integration installed?I confirmed with Rapid7 today that the current version is not compatible with the Platform release Australia.Rapid7 expressed that I needed to submit an enhancement request to them...

  • Question

Credential password update using schedule job

Hi All,I have a requirement where a credential in All → Credentials should have its password updated automatically every month in a specific format (for example: Doraemon@MMYY like Doreamon@0526, Doreamon@0626 ....).I created a scheduled job script i...

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