ServiceNow Community

Data Source with nested calls.

Hello ServiceNow Community,I have to perform REST Message calls on a list of IDs, from a ServiceNow table, and each ID requires multiple calls as there is hundreds of objects per ID to fetch. So we must use pagination.The implementation thus far has ...

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incident aging report for 15-60, 60-120 and 120+ days

HI Team, i used below filter for 15-60, 60-120 and 120+ daysactive=true^state!=6^sys_created_onRELATIVELT@dayofweek@ago@14 with above filter count is 6589and for 15-60active=true^sys_created_onRELATIVELT@dayofweek@ago@14^state!=6^sys_created_onRELA...

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Creating an incident from a record producer with an attachment, if attachment size is more than 3MB

Creating an incident from a record producer with an attachment, if attachment size is greater than 3 mb, need to populate the comments in the same incident script logic in servicenow

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Outbound REST Message Pagination

Hi Folks, Good day!I'm integrating a third-party application. In the response I'm getting around 2 lacs record at one run.How to process these many records or how to do pagination. I have created a custom action through which I'm calling my rest mess...

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How to add work notes detail under provider notification

I am working on a provider notification that is triggered when a user is mentioned in the work notes. The notification is sent to the mentioned user.My goal is to include the content of the work notes in this notification. However, I've noticed that...

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Putting '?' icon next to the felid

Hey guys I need a help with a customization in the SIR form. I have some fields in the form and the client want to put some hints and a interrogation icon next to the field "?". I managed to put the hint in the label configuration in the field but I ...

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Reference Qualifier vs auto-populate filtering

Hello, I have this by the look, very simple business requirement, but I do struggle with it. For one of the catalog item, there's a requirement to show in field "Organization" only those departments, which have parent = empty and code!=obsolete (modi...

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Migration Center (compatability mode) error fixing

Hi Team , we are process to migrate platform analytics , how do i fix the below error which i am getting compare tab says and log says what steps i need to follow to fix this ?

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How to add sort button(a-z and z-a) to the updated column in My Request widget portal

Introduce a sorting option (e.g., dropdown or clickable column header) that allows users to sort the list by Updated Date.Sorting should be available in both ascending and descending order.

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Restricted caller Access access error when setting up salesforce integration

I have setup the Salesforce Market cloud integration to fetch the user subscription data as per documentation but I am able to see restricted caller access privilage error as below

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HRSD - Employee Self-Service Experiences Quick Start Guides

Employee Self-Service Experiences Quick Start Guides Zurich Release  The Quick Start guides below help you learn how to set up Employee Self-Service applications and get started quickly. Case and Knowledge Management Quick Start Guide Empl...

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Case and Knowledge Management
Employee Document Management
Enterprise Onboarding and Transitions
Human Resources Service Delivery

Parent Select Box with child questions

What is the best business practice to create Create servicenow catalog item with six main questions, each parent has a child Selectbox questions? ThanksRequest Types – Select Box MandatoryOption 1: Request New ProgramOption 2: Modify Existing Progra...

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Wall to Wall Inventory in the OT Space

Hi all - Hope everyone is doing good. I am writing to check on the approach taken to perform a wall to wall inventory for a plant. Following the below suggested model , how do you get the devices from Level 0 to Level 2 into your CMDB ? I would thin...

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RegEX to validate multiple IP Range and multiple IP Subnets

Hi all, Can someone please help me with Regex to validate multiple IP ranges and IP Subnets.Example : IP range --> 10.0.0.10-10.0.0.100,10.0.0.10-10.0.0.100IP subnet --> 10.0.0.10/32,10.0.0.10/32TIA!!

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Restrict the users to access the portal page or catalog item if they are not part of the record

Hi Experts, Issue - the other users who are not part of the record can still view the page or catalog item associated with it,they should get an 'Access Denied' error.When a user tries to open the catalog item and is part of the record then user is a...

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