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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Platform and Tech Workshops and Hands-on Labs Hosted by HenryDo 13 Oct–14 Oct, 2025 04:00 PM PDT Event Details Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 14 Oct, 2025 05:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security Academy: What you need to know secure your instances Hosted by Lolita Honkpo 14 Oct, 2025 08:00 AM PDT Event Details Online Webinar | Pioneering the Agentic Future of Work: ServiceNow's AI-Native Employee Experience Hosted by Sandra Robles 14 Oct, 2025 08:00 AM PDT Event Details Online In-Person ServiceNow Event: Connect x Accelerate 2025: The Integrated Risk and Security Symposium Hosted by Priscilla Muiua 14 Oct–16 Oct, 2025 08:00 AM PDT Event Details Online In-Person ServiceNow Event: Connect x Accelerate 2025: The Integrated Risk and Security Symposium Hosted by Sarah Wood 14 Oct–16 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Hide a field in a catalog item view based on requestor's user role

Hello Everyone, How can you make a certain field invisible and not mandatory? There is a UI policy set to where if urgent request is 'Yes'Need by Date and Approving Deputy Director is mandatory and visible. But in a catalog item view in the Service P...

  • Question

ORDERBY not working with JavaScript Reference Qualifier in Record Producer

Description:I have a Record Producer with two fields — Services and Solutions.Both Services and Solutions are Lookup Select Box variables.The Solutions field is dependent on the Services field, and I’ve mapped this dependency through a custom field c...

  • Question

Copy email to new target record

I am trying to copy an email from the sys_email table to a new record with a new target, and have the emails appear in the right order in the activity feed of the new record. The use case is we have teams working in different spaces (scoped app and i...

  • Question

CrowdStrike Licenses Required List by in Yokohama

Hi All, We have recently upgraded to Yokohama and followed the recommended steps to recreate the CrowdStrike Integration. The entitlement for Falcon Protect is reconciling correctly with usage and the average weekly endpoint counts is being calcuated...

  • Question

Mid Server Configuration Approach

Hello Experts, We have a requirement to upgrade the midserver (From Windows 2012 to 2022) .Now once the required configuration and patching are done by the Wintel team, The status will show as up in the midserver status in Service-now. My questions a...

  • Question

BBS4 BAD User is authenticated but not connected

Hello Community,We have set up an email account with below details,type: IMAPServer: outlook.office365.comAuthentication: Oauth 2.0While clicking on the Test Connection URL, the connection is succesful but we are unable to recieve any emails under em...

  • Question

JQuery not working in Service Operational workspace

Hi Team,We are using jQuery in a client script to add choices to a string-type field. However, this script is not working in Workspace.Our setup is designed to support multiple customers. One customer requires a string field, while another needs pred...

  • Question

Digital Product Release - Projects and Enhancements

Hi all, 1. I kindly need a confirmation about Project release: stories/epics can be added to the "Release scope" section if Agile is installed, but there are other tasks that are usually added for a Project release? Maybe enhancements?  2. About the ...

  • Question

Agile Development Application menu is not visible

Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showi...

  • Question

Resolved! Application menus for 'Agile Development 2.0' is not visible.

Hi Experts,      I have installed and activated 'Agile Development 2.0' plugin in my PDI. But, it is not reflected in the Application Menus. I have refreshed the browser,switched to another browser and even refreshed the instance from developer.serv...

  • Question

License and Permit Playbook PDF generation

I am trying to generate a pdf permit in License and Permit Playbook. I have tried to follow the instructions but it is not generating as expected. I have uploaded the pdf in document template. have created decision table but nothing seems to be worki...

  • Question

Transform script suggestion

Hello all,I'm seeking your input on a scenario we're currently handling. Current FlowA third-party Talend application sends 5,000 records daily to a ServiceNow (SNOW) transform map.In the onBefore script, we perform validation:If any field is empty, ...

  • Question
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