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Community activity

question in Servicenow Ebonding integration

Hi Friends,I am trying to do Ebonding integration Snow to Snow with the Oauth2.0 type Authorization code. But when I click the Get OAuth Token in Rest Message I am getting below error. Here attached the Application registry which I have configured. P...

  • Question

Is it possible to hide a variable like "Address" from a catalog item

Is it possible to hide a variable like "Address" from a catalog item in ServiceNow once the request is fulfilled. Untill the RITM Is fulfilled variable should be visible, once it's fulfilled variable value or variable with value should be hide. Examp...

  • Question

Encrypt variable for all users, except members of the assignment group.

Hello,We currently have an active encryption subscription. I would like to configure on catalog item so that specific variables are encrypted for all users, except members of the assignment group. Scenario: When a Request Item (RITM) is assigned to t...

  • Question
  • Edge Encryption

setLabelOf() does not work on an RITM

I've been working on some form changes, and I've realised that while you can manipulate the label of a field within a catalog form using the setLabelOf(), the same onLoad script would not work on the RITM, and this is my experience currently. Could y...

  • Question

trigger on sys_email table in flow designer

Hi: I want to have a trigger on sys_email table in flow designer, but the table is not there to select. Any idea how to enable it?Thank you!

  • Question

Adding a Time Out for a Due for a Duration of Time Action in a Flow

We have flows working today that send out an email to the requestor and have a Wait for duration of time action for a period of 9 hours of sending emails.  Then once they get a response, they close the task linked to that action which closes the Requ...

  • Question

MID servers down after upgrade

Hi All, We’ve observed that several MID Servers are currently down following the recent upgrade. To address this, we plan to reinstall the MID Servers. Could you please advise on any precautions or key considerations we should keep in mind during the...

  • Question

Alert is created even though no event rule is applied

We use event management.We manually triggered the event in a condition where no alert was created to verify.However, the alert is created and the following message is displayedmessage:Event rules are not applied.so an alert is being created even thou...

  • Question

Resolved! E signature template mapping with the HR or document document

Hi Everyone, I just wanted to understand how e signature template is mapped to task.I can see we can give the task type as e signature an attach the e signature template but i the esignature templated we are not specifying any document template. How ...

  • Question
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