Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1093851members
3013007posts
See ServiceNow AI Control Tower in action on August 27, 10 a.m. PT. Govern all your AI at scale. Learn more
What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person ServiceNow AI Summit - Atlanta Hosted by HollyHorton 24 Aug–25 Aug, 2026 05:00 AM PDT Event Details Online Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 24 Aug, 2026 05:00 AM PDT Event Details Online We’re back in Atlanta! ServiceNow AI Summit | August 25, 2026 Hosted by tracyo_brien 24 Aug, 2026 05:30 AM PDT Event Details Online Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 24 Aug, 2026 06:00 AM PDT Event Details Online Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 24 Aug, 2026 06:00 AM PDT Event Details In person Ask, Act, Accomplish: The Employee Super App Lab | Learning Lab - Atlanta Hosted by amykegan 24 Aug, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Platform analytics -Looking for document for Australia release

Hi Team , any good document for Platform analytics of Australia release , I did not got any relative document for this .Like what all new feature with Australia release or how it is defer from  the older release? any document will help . thanks for y...

  • Question

Copy attachment from interaction chat to Request

whenever agent creates any request, all the attachment should be copied from interaction chat to request (REQ/RITM).How to do this via flow designer.what can be the trigger condition and how to look up record

  • Question

Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings

I cleared the CIS-DF exam yesterday, and since this certification was released very recently, there were no proper resources, no exam guides, and no clear study pointers available online. I noticed many people in the ServiceNow Community searching fo...

  • blog
  • Best Practices
  • Instance Configuration
  • Personal Developer Instance
  • Upgrades and Patches

Custom fields being read only without the checkbox being selected

Hello, A clients environment was recently upgraded to Australia. I created a custom field on the sn_grc_reg_change_regulatory_feed table and when I added the field to layout it came on as read only even though the checkbox is not selected. I did read...

  • Question

catalog task variable

I have created pc type variable in the catalog item, I made it should only visible in the catalog task once after the RITM has created, it showed as expected, but the thing is when I select pc type choice as secondary pc and saved the catalog task, a...

  • Question

Workspace Buttons on Listview

i have 2 instance consider  as snow1 and snow2 are the instances. earlier i was using the  snow1 instance but we moved to snow2. in snow1- we implemented a workspace and it contains list those bring data from few tables and it had the data.now in sno...

  • Question

Object-Oriented JavaScript: A Methodical Step...

Yesterday I showed you how to make a very simple JavaScript class, and promised you that next I'd show you how to build the code that calculates a dog's age right into it. Well, that day has arrived, as the famous lass (do you know who she is?) at ri...

  • blog

Now Assist Guardian FAQ

What is Now Assist Guardian? Trustworthy and responsible AI empowers customers and participants in the AI lifecycle to make informed decisions. Now Assist Guardian is a built-in platform component that ships with the Generative AI Controller and is k...

  • Article

Learning Javascript for Servicenow in 2026

Hi everyone,I am relatively new to scripting, but my goal is to become a developer on the ServiceNow platform. I am currently looking for advice on the best learning path for JavaScript.I know Chuck Tomasi's "Learn JavaScript on the Now Platform" ser...

  • Question

Recommended Learning Path for ServiceNow AI Courses

Hi everyone,I have recently completed the following courses in ServiceNow University:Predictive Intelligence ImplementationIntroduction to Agentic AIWhat is Now Assist?Now I’m a little confused about what I should learn next. There are many AI-relate...

  • Question

Dashboard freezes during loading

Hi Team, I have a user facing an issue with Dashboards. We're currently in Australia Patch 3. There's a custom dashboard created and utilized by multiple users. Only 1 of them has the loading error. He do not have any role issue, he can view them and...

  • Question

Filtros multiselección

Estoy construyendo un Dashboard en ServiceNow  utilizando indicadores basados en las tablas Incident y Task SLA.Implementé filtros para Grupo de asignación, Empresa y Fecha.Comportamiento observadoCuando selecciono un único valor en un filtro, el com...

  • Question
View More