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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Community activity

Mobile Agent HRSD

Curious why the Mobile Agent for HRSD was deprecated?  I've noticed an influx of requests for this HR fulfiller mobile experience. Trying to avoid building a custom experience - does anyone know if ServiceNow is planning to bring this back? Thanks!

  • Question

Modify options in VA when no results found

We have Virtual Agent with Now Assist setup and working in our instance. When we provide it with a query that it doesn't understand or cannot answer, it replies with the following message "Unfortunately, there is not enough information available to a...

  • Question
  • Virtual Agent

Servicenow to Jira using custom action 400 error

I created a REST API in custom action to create a issue while testing the Rest step I'm getting 400 error. How to identify the valid project, I'm using Space in Jira.resource path: /rest/api/3/issueerror: request body:  

  • Question

Resolved! Workspace instead of classic

Hi,In my new company, they are using workspace at the workplace, and I am really worried. I never used a workspace in my previous experience. The case form looks overwhelming. I need to work on cases in the ATF on Workspace. Not sure if I can win. Pl...

  • Question

Archived User Group Membership Table

Hello guys, I have this custom script that archives user group memberships (sys_user_grmember). The script works, as it does moves the group membership records to the archived table (ar_sys_user_grmember). However, when I refer to the archived table ...

  • Question

Correctly add a custom section to Service Operations Workspace

I wanted to add a custom section to Service Operations Workspace. I changed the form view to SOW, so the section is now visible in the workspace, but all related logic from UI Policies and Client Scripts no longer works.What is the correct workaround...

  • Question
  • Service Operations Workspace

Resolved! Data visualization - remove start / end time from Calendar Report

we are using Calendar Report on Incidents table to give an overview of P1/P2 Incidents (month view).For this purpose, we want to show the INC Number and Priority. While we can configury Number + Priority on "Event display fields" configuration, how c...

  • Question

Automate software reclamation in SAM

The objective is to automatically remove users from Active Directory groups when they are identified as software reclamation candidates for selected software titles. The idea would be to create a scheduled job that checks all filtered candidates in t...

  • Question

Resolved! How to validate Users number on ServiceNow Knowledge connector?

I'm not sure if this is the right place to post this, but I'm really trying to find an answer to this question and have had no luck anywhere so far. I am working on setting up a Microsoft 365 Copilot ServiceNow Knowledge connector in the MS 365 admin...

  • Question

How to test MSSQL credential for Discovery

Hello Everyone,ITOM Discovery:We have WMI credentials for windows and they are validated okay with credentials.Our SQL team have given access to SQLDB , but there is no way to test if credential is working for DB.How to test if the credential is work...

  • Question
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