Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1018931members
2981874posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Its_Azar Specialist Error when doing the test run Hi all, i have built an sub flow where it fetched the details of the control record... Read More RohitGeorgV Specialist Major Incident Communication plan While creating a incident communication plan from major incident, how is the status... Read More RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Save the Date: 2026 Orlando SNUG on 4/16! Hosted by JenniferG 16 Apr, 2026 06:00 AM PDT Event Details Online Register Today: 2026 Orlando SNUG Hosted by Alex Russo 16 Apr, 2026 06:30 AM PDT Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by HariomS35974003 16 Apr, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Office Hours: Cloud Cost Management Hosted by Abigail Lavadia 16 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in Q1 '26 store release for CSM Hosted by Abigail Lavadia 16 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: [AMS] Digital End-User Experience Office Hours Hosted by seemasingh 16 Apr, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Restrict few Knowledge bases to 2 roles

Hello all, I have a requirement where 2 Knowledge bases (kb_knowledge_base) has to be restricted for both Knowledge manager and Knowledge admin. Apart from those 2 Knowledge bases, they should be able to see all others.But I have created a group, whe...

  • Question

Integration

In service now I have been assigned a task where I have been asked to integrate ABC with SNOW,  ABC which is an in-house tool repository ( share point) client facing - document storage data so here in ABC where the user enters a new record like the e...

  • Question

ServiceNow Plugin Activation Failure

Domain Support - Domain Extensions Installer" plugin to be activated on your personal development instance:  Unfortunately the plugin was not activated

  • Question

How to add RITM watch list users to email CC using a mail script?

I’m trying to automatically add all users from the RITM watch list to the CC field of an outbound email in ServiceNow, but they are not being added.I created the following mail script and referenced it in my email template with ${mail_script:setCopyE...

  • Question

Time worked and Time cards

Can someone please tell me exactly how the relationship between Time Cards and Time Worked works? I'm trying to test the auto-generation of time cards when Time Worked is captured and I'm having problems. Here's my scenario:1) Auto-fill a user's time...

  • Question
  • Resource Management

Facing chalenge with smart assessment

Hi,I have created an assessment template for control using smart assessment.The chalenge which I am facing is that, when I go to GRC Task to take the assessment, I can't understand for which control the assessment is.How can I bring the control name ...

  • Question

Change landing page

Change landing page vs Interceptor, could anyone please explain the difference of these two, thank you

  • Question

CMDB Health dashboard Staleness max_failure

Hi Team, When I open CMDB workspace and go to CMDB health dashboard and click on Correctness KPI, then I found that Correct score is not getting calculated and see "One or more jobs failed" message as you can see in attached screenshots.When I click ...

  • Question
  • San Diego

Instance data replication application service

I have replicated the table cmdb_ci_service_auto from producer to consumer. Will this create records in the table tag based application service table with the created by "idr.system"?

  • Question

Resolved! Virtual Agent Simulator Task "Create NLU Intents" Issue

Hi, I have an issue in Now Learning with the Virtual Agent Simulator task "Create NLU Intents" as I tried creating the NLU intents, but I keep receiving the error message in my Now Learning Instance:"Some features may not be available because the con...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now