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What`s New Popular Posts More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Need help customising this

This is so confusing and at the same time not helpful I somehow found out the script which feeds the value. We have a simple requirement to just hide the quantity field from the record information of the RITM record in SOW workspace.this is the recor...

  • Question

Flow designer send Email

Hello I have the follwoing flow and I want to include an email that will be sent to the manager so that they know when their employees open a request.My question is where should I add this action and should I use the Send Email over the notification ...

  • Question
  • Request Management
  • Service Catalog

Resolved! ServiceNow

Hello ServiceNow Community  I’m excited to be a new member of this amazing SNOW community and eager to begin my journey in the ServiceNow ecosystem.  As a beginner, I’m looking for guidance from experienced professionals on: Where should I start to b...

  • Question

Resolved! Document templates for VRM tables

Hello all, We are trying to use document templates (sn_doc_template) to generate PDF document from Application vulnerable item (AVIT).looks like OOTB it is not available for this table (sn_vul_app_vulnerable_item). We are not using Remediation tasks ...

  • Question

Location not being referenced from portal for appointment booking

Hi community,I have created a work order template (record producer) for which there are 3 variables - contact from user table, hospital name from account table and hospital location from location table. I am able to populate logged-in user's name, ac...

  • Question
  • Tokyo

notification when Service request SLA reaches 90%

HI Team - can any one pleasse help me on this requirment  How To start sending auto triggered mails when the Service request SLA reaches 90% SLA .  we have already configured SLA on requested item table please help me wth configuration steps .  Thank...

  • Question

The #BuildWithBuildAgent App Gallery is here!

  The #BuildWithBuildAgent App Gallery is here! When we launched the #BuildWithBuildAgent Challenge, we asked you, the ServiceNow Community, to show us what's possible when you combine your ideas with the ServiceNow AI Platform. You delivered, and t...

  • blog

SGC - AWS - Missing AWS Workspace Instance in CMDB

We are running SGC‑AWS(without SSM deep discovery) successfully for standard AWS resources - EC2, VPC, ENI, ELB, RDS, S3, DynamoDB, EKS, etc.  However it appears that we are missing the Instances for AWS Workspaces.I understand that it is possible to...

  • Question

How to see how often and by whom a specfic Now Assist skill was used

Hello,So I've managed to implement the 'Now Assist Email Recommendation' skill , however I need to be able to see how often and by whom NowAssist was used to draft a response(reporting). Is there any OOTB solution for this, or do you have any ideas? ...

  • Question
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